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Availability Management deals with the day-to-day availability of services. Which of the following takes over when a 'disaster' situation occurs?
Suggested Answer: C
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33 comments · newest first
LE
Leslee
11 months ago
Capacity Management is more about resources, not disasters.
BR
Brendan
11 months ago
Wait, is that really the right answer? I had no idea!
AM
Amira
11 months ago
No way, it's all about keeping services running during disasters.
TH
Thurman
12 months ago
I thought it was Service Level Management?
MY
My
12 months ago
It's definitely Service Continuity Management!
TE
Tenesha
1 year ago
I’m a bit confused; I thought Service Reporting was important too, but it doesn’t seem like it would take over in a disaster situation.
MA
Marget
1 year ago
I feel like Capacity Management might come into play, but it doesn't directly handle disasters. I think I lean towards Service Continuity Management.
HE
Hershel
1 year ago
I remember a practice question about how different management processes interact during incidents. Service Level Management seems relevant, but I don't think it's the main focus during a disaster.
RE
Ressie
1 year ago
I think Service Continuity Management is the right answer since it focuses on maintaining services during disasters, but I'm not completely sure.
CH
Chanel
1 year ago
This is a good question to test our understanding of the ITIL framework. Based on what I know, Service Continuity Management is the process that kicks in when a disaster occurs and normal Availability Management is no longer sufficient.
EL
Eleni
1 year ago
I'm a bit confused by the difference between Service Continuity Management and the other options. I'll need to review my notes on ITIL processes to make sure I understand which one is responsible for disaster situations.
MO
Moira
1 year ago
Okay, let me see. Availability Management is for normal operations, so in a disaster, it would have to be something that handles the continuity of services. I'm going to go with Service Continuity Management on this one.
BO
Bok
1 year ago
Hmm, I'm a bit unsure about this one. I know Availability Management deals with day-to-day availability, but I'm not sure which process takes over in a disaster. I'll have to think this through carefully.
TR
Trina
1 year ago
This one seems pretty straightforward. I'm pretty sure it's Service Continuity Management that takes over in a disaster situation.
WY
Wynell
1 year ago
Service connections? I'm not sure about that. I was thinking maybe User-ID or App-ID would be the right answer, since those are important Prisma Access features. Let me re-read the question and options.
CL
Cletus
1 year ago
Hmm, I'm a bit unsure about this one. I'll need to think through the differences between the options to determine which one is truly a preventive measure.
LI
Lili
1 year ago
I'm leaning towards option A because it mentions that any deficit is solely Honor's responsibility, but there's something about withholds that keeps coming to my mind.
LA
Lacey
2 years ago
Service Continuity Management is the way to go. It's like having a superhero on call for when the bat-signal (or is it the 'service outage' signal?) goes up.
EL
Elenor
2 years ago
Capacity Management? Really? That's for planning, not for when things go wrong. C'mon, people, think about it!
JO
Jovita
2 years ago
Haha, can you imagine the 'Service Reporting' guy trying to deal with a disaster? 'Sorry boss, the report on the outage is still in progress.'
IL
Ilona
2 years ago
C) Service Continuity Management
CA
Casie
2 years ago
B) Service Level Management
MA
Marla
2 years ago
A) Capacity Management
DA
Daisy
2 years ago
C) Service Continuity Management
GA
Gabriele
2 years ago
B) Service Level Management
LA
Laura
2 years ago
A) Capacity Management
SU
Sunshine
2 years ago
Actually, the correct answer is C) Service Continuity Management, as it focuses on maintaining service availability during disasters.
PR
Precious
2 years ago
I'm not sure, but I think it might be B) Service Level Management.
TH
Theola
2 years ago
Service Continuity Management, of course! That's what it's all about - keeping the show running even when disaster strikes.
XO
Xochitl
2 years ago
Without Service Continuity Management, it would be difficult to maintain service availability during a crisis.
FL
Flo
2 years ago
Service Continuity Management is crucial for ensuring business continuity during disaster situations.
JO
Johnetta
2 years ago
I agree with Cecilia, because Service Continuity Management is responsible for ensuring services can continue during a disaster.
CE
Cecilia
2 years ago
I think the answer is C) Service Continuity Management.