When the admin user password has been lost, how can the password be reset?
Suggested Answer: A
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Access the CLI: Use the boxmgmt account to log into the Command Line Interface (CLI) of the RecoverPoint Appliance.
Run the Command: Execute the set_user name=admin password= command to initiate the password reset process.
Set New Password: Follow the prompts to set a new password for the admin user.
34 comments · newest first
LE
Leslee
10 months ago
Not sure about C, I thought you needed admin access to do that.
KI
Kimberely
11 months ago
I’ve always used D, it works every time for me.
CA
Carri
11 months ago
Wait, can you really reset it from the GRUB menu? Sounds risky!
VE
Verda
11 months ago
I think A is actually the correct method.
DO
Dominque
11 months ago
Option B is the way to go for a password reset!
CA
Caprice
12 months ago
I’m leaning towards option A because it seems straightforward, but I’m not sure if I need to be logged in as a specific user first.
EL
Eliz
12 months ago
I feel like option D might be correct since it mentions running internal commands, but I’m not completely confident.
HO
Howard
12 months ago
I remember practicing a similar question where we had to use the CLI, but I can’t recall if it was boxmgmt or something else.
LU
Luisa
1 year ago
I think option B sounds familiar, but I’m not entirely sure if it’s the right way to reset the password.
IL
Iluminada
1 year ago
I've dealt with this kind of issue before. Option D looks like the best approach - going through the boxmgmt menu and running the internal passwd command. That should let me reset the admin password without too much hassle.
BR
Breana
1 year ago
Okay, let's see. I'm pretty sure the admin password can't be set from the CLI without the right permissions, so I'm leaning towards option B as well. Rebooting from the DVD seems like the safest bet.
SA
Salley
1 year ago
Hmm, I'm a bit unsure about this one. The options seem a bit technical, and I'm not super familiar with the CLI and boxmgmt tools. I'll need to think this through carefully.
EU
Eun
1 year ago
This seems straightforward - I think option B is the way to go, rebooting from the DVD and selecting the password recovery option.
TE
Teddy
2 years ago
This is a piece of cake! Option B is the way to go. Who needs a password anyway? Just reboot from the DVD and you're golden. *winks*
MA
Margurite
2 years ago
Option A looks a bit sketchy to me. Entering the password directly in the command? That's just asking for trouble. I'd trust option B more.
DO
Dottie
2 years ago
Yeah, I wouldn't want to risk entering the password directly in a command. Option B seems like the better choice.
MA
Marci
2 years ago
I think option B is the way to go too. It seems more secure.
DA
Daisy
2 years ago
I agree, option A does seem risky. Option B sounds like a safer bet.
LE
Lezlie
2 years ago
Hmm, I'm not sure about option C. Logging in with the security role and then running a command seems a bit convoluted. I think option B is the way to go.
RU
Rupert
2 years ago
I'd go with option D. The 'passwd admin' command in the boxmgmt menu seems like the easiest and most direct way to reset the admin password.
DO
Dorothy
2 years ago
I'm leaning towards option A. Logging into the CLI using boxmgmt and running the set_user command seems like a good approach.
SH
Shaun
2 years ago
I agree with you on option D. It seems like the quickest way to get the admin password reset.
FE
Felicidad
2 years ago
I think I would prefer option B. Rebooting the appliance from DVD and selecting 'password recovery' seems like a safe bet.
BR
Brice
2 years ago
Option D sounds good to me too. It seems like the most straightforward way to reset the admin password.
EV
Evangelina
2 years ago
I disagree, I believe the correct answer is D) Log into the boxmgmt menu, select Diagnostics => Advanced Diagnostics => Run Internal Commands => and then run the passwd admin command.
SH
Sherita
2 years ago
Option B seems the most straightforward way to reset the admin password. Rebooting from the DVD and selecting 'password recovery' is a reliable method.
CO
Corinne
2 years ago
Yeah, option B does sound like the most reliable method for resetting the admin password.
TI
Tiffiny
2 years ago
I think I'll go with option B as well, rebooting from the DVD sounds simple.
ME
Melda
2 years ago
I agree, option B does seem like the easiest way to reset the admin password.
MA
Malinda
2 years ago
I haven't tried it myself, but it does seem like a reliable method based on the instructions.
DU
Dusti
2 years ago
Has anyone actually tried option B before to reset the admin password?
AN
An
2 years ago
I think I would go with option B as well, rebooting from the DVD sounds simple.
BA
Barbra
2 years ago
I agree, option B does seem like the easiest way to reset the admin password.
DE
Deja
2 years ago
I think the answer is B) Reboot the appliance from DVD and then select 'password recovery' from the GRUB menu.