When installing the Vault Conjur Synchronizer, you see this error:
Forbidden
Logon Token is Empty -- Cannot logon
Unauthorized
What must you ensure to remediate the issue?
Suggested Answer: B
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38 comments · newest first
AD
Adelina
11 months ago
Don't forget to run PowerShell as Admin, that can help too!
GE
Gearldine
11 months ago
Wait, you have to be logged out of other sessions? That’s wild!
EL
Eleni
11 months ago
I’m not so sure about that, could it also be a permissions issue?
JO
Joanna
11 months ago
I totally agree, that’s usually the culprit for these errors.
JA
Javier
11 months ago
You need to check the URL for Conjur, it has to match the SAN on the certificate.
PE
Pearlie
12 months ago
Running PowerShell as Administrator seems important, but I wonder if that alone would fix the logon token issue.
TA
Tayna
12 months ago
I feel like URI encoding the URL was mentioned in our study materials, but I can't recall if it was specifically for this error.
DE
Denae
12 months ago
I think I practiced a question where the logon token was empty, and it had to do with permissions or the user being logged in elsewhere.
ZO
Zona
1 year ago
I remember something about needing the correct URL for Conjur, but I'm not sure if it has to be a SAN on the certificate.
EM
Emogene
1 year ago
Ah, I think I've seen this before. The key is to make sure the admin user isn't logged in to any other sessions during the installation. That should resolve the "Logon Token is Empty" problem.
AV
Avery
1 year ago
Okay, let me think this through step-by-step. First, I'll double-check the Conjur URL and make sure it's correct. Then I'll verify that I have the necessary permissions to run the installation as an admin.
PH
Phillip
1 year ago
Hmm, the error message mentions a "Logon Token is Empty" issue. I wonder if that means the admin user needs to be logged in during the installation process.
WI
Willodean
1 year ago
This looks like a tricky one. I'll need to carefully read through the error message and options to figure out what's going on.
TI
Titus
1 year ago
If I had a dollar for every time I've seen a 'Logon Token is Empty' error, I'd be sipping a margarita on a beach in the Bahamas right now. This is a classic authentication headache.
YO
Youlanda
1 year ago
Wait, I thought Vault and Conjur were the same thing. Looks like I need to brush up on my DevSecOps terminology before taking this exam. *scratches head*
MO
Mozell
1 year ago
C) You correctly URI encoded the url in the installation script.
CH
Chaya
1 year ago
B) You specified the correct url for Conjur and it is listed as a SAN on that url's certificate.
ST
Stanton
1 year ago
A) This admin user must not be logged in to other sessions during the Vault Conjur Synchronizer installation process.
MA
Mayra
1 year ago
I'm going to go with option C. URI encoding the URL is crucial, otherwise special characters could be causing issues. Plus, it's the only answer that specifically mentions the installation script.
LA
Lauryn
1 year ago
D) You ran powershell as Administrator and there is sufficient space on the server on which you are running the installation.
VO
Vonda
1 year ago
C) You correctly URI encoded the url in the installation script.
KE
Kelvin
1 year ago
B) You specified the correct url for Conjur and it is listed as a SAN on that url's certificate.
LO
Lourdes
1 year ago
A) This admin user must not be logged in to other sessions during the Vault Conjur Synchronizer installation process.
GR
Gracia
1 year ago
Running as admin and having enough disk space are important, but I don't think those are the root cause here. This is definitely an authentication problem that needs to be addressed.
PR
Precious
1 year ago
I bet the issue is with the URL. Make sure the Conjur URL is correctly specified and that the certificate is trusted. Encoding the URL in the script could also be a factor.
GA
Gaston
1 year ago
C) You correctly URI encoded the url in the installation script.
LE
Lenny
1 year ago
B) You specified the correct url for Conjur and it is listed as a SAN on that url's certificate.
LI
Ligia
1 year ago
A) This admin user must not be logged in to other sessions during the Vault Conjur Synchronizer installation process.
AJ
Aja
1 year ago
This issue is clearly related to authentication. The logon token being empty means the installation script is not properly authenticating with Conjur. I'd check the credentials and permissions of the user running the installation.
DI
Dierdre
1 year ago
D) You ran powershell as Administrator and there is sufficient space on the server on which you are running the installation.
MA
Malinda
1 year ago
C) You correctly URI encoded the url in the installation script.
LE
Lenora
1 year ago
B) You specified the correct url for Conjur and it is listed as a SAN on that url's certificate.
CH
Chauncey
1 year ago
A) This admin user must not be logged in to other sessions during the Vault Conjur Synchronizer installation process.
AH
Ahmed
1 year ago
B) You specified the correct url for Conjur and it is listed as a SAN on that url's certificate.
AL
Alana
1 year ago
A) This admin user must not be logged in to other sessions during the Vault Conjur Synchronizer installation process.
MA
Marshall
2 years ago
I'm not sure, but I think it could also be A) This admin user must not be logged in to other sessions during the installation.
MA
Marsha
2 years ago
I agree with Phillip. It makes sense that the error is related to the url and certificate.
PH
Phillip
2 years ago
I think the answer is B) You specified the correct url for Conjur and it is listed as a SAN on that url's certificate.