You need to enable the PSM for all platforms.
Where do you perform this task?
To enable PSM for specific platforms, you need to go to Platform Management, select the platform you want to configure, click Edit, expand UI & Workflows, and select Privileged Session Management. There you can customize the PSM settings for that platform, such as the PSM server ID, the connection components, the PSM connection method, and the PSM recording options. You can also disable dual control for PSM connections if needed.Reference:Configure PSM for Specific Platforms
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