Hmm, I'm a little unsure about the specifics of Okta's support ticket levels, so I'll need to think through this carefully. The question is asking if this is a P1 level issue, and the solution indicates the service is down, which seems like it could be a high-priority problem. I'll have to weigh the options and make my best judgment.
I think the asynchronous plug-in is the way to go here. That way, the business logic won't hold up the model-driven app users. But I'll double-check the details to make sure I'm not missing anything.
Gilma
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