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CyberArk Exam ACCESS-DEF Topic 1 Question 13 Discussion

Actual exam question for CyberArk's ACCESS-DEF exam
Question #: 13
Topic #: 1
[All ACCESS-DEF Questions]

A user's account information required for multi-factor authentication is not set up properly and is preventing the user from logging in.

What should you do?

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Suggested Answer: A

Contribute your Thoughts:

Dorian
23 days ago
I bet the user tried to log in with their 'password123' and is now blaming the system. Classic!
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Tess
28 days ago
Changing the authentication source from Active Directory to LDAP? That's a bit of a stretch, isn't it? I'd rather not mess with the underlying authentication system if I don't have to.
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Dawne
7 days ago
A) Use the MFA Unlock command in the Admin Portal to suspend multifactor authentication for 10 minutes.
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Tarra
1 months ago
Asking the user to delete cookies? Hmm, I don't know, that seems like it might just be a temporary workaround. I'd want a more permanent solution.
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Youlanda
3 days ago
A) Use the MFA Unlock command in the Admin Portal to suspend multifactor authentication for 10 minutes.
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Olene
2 months ago
Deleting the user's account and creating a new one? That's a bit drastic, don't you think? I'd try the other options first before taking that step.
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Lenna
18 days ago
Deleting the user's account and creating a new one? That's a bit drastic, don't you think? I'd try the other options first before taking that step.
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Mila
23 days ago
C) Ask the user to delete all browser cookies, then try again.
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Yuki
1 months ago
A) Use the MFA Unlock command in the Admin Portal to suspend multifactor authentication for 10 minutes.
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Delisa
2 months ago
Option A sounds like the quickest fix, but I'm not sure if it's the most secure approach. MFA is there for a reason, so I'd be hesitant to bypass it, even temporarily.
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Albina
2 months ago
I'm not sure, maybe we should try asking the user to delete browser cookies first.
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Noemi
2 months ago
I agree with Annabelle, that seems like the best option to help the user log in.
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Annabelle
2 months ago
I think we should use the MFA Unlock command to suspend authentication for 10 minutes.
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