Which one of the following should be the first step when troubleshooting a WLAN issue?
A STA that supports 802.11k Radio Measurement would send a Neighbor Request to an AP to request a list of neighboring APs which the STA can use as roaming candidates. A Neighbor Request is an Action frame that contains a subelement specifying the type of information that the STA wants to receive from the AP. A Neighbor Report is an Action frame that contains a subelement with a list of neighboring APs that match the criteria specified in the Neighbor Request. The Neighbor Report provides information such as BSSID, channel, operating class, and PHY type of each neighboring AP. This information helps the STA to perform intelligent roaming decisions based on signal quality, load, and compatibility . Reference: CWAP-404 Certified Wireless Analysis Professional Study and Reference Guide, Chapter 12: 802.11k/v/r/u/w/ai Amendments, page 434; CWAP-404 Certified Wireless Analysis Professional Study and Reference Guide, Chapter 12: 802.11k/v/r/u/w/ai Amendments, page 435.
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