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CWNP Exam CWAP-404 Topic 1 Question 17 Discussion

Actual exam question for CWNP's CWAP-404 exam
Question #: 17
Topic #: 1
[All CWAP-404 Questions]

Which one of the following should be the first step when troubleshooting a WLAN issue?

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Suggested Answer: C

A STA that supports 802.11k Radio Measurement would send a Neighbor Request to an AP to request a list of neighboring APs which the STA can use as roaming candidates. A Neighbor Request is an Action frame that contains a subelement specifying the type of information that the STA wants to receive from the AP. A Neighbor Report is an Action frame that contains a subelement with a list of neighboring APs that match the criteria specified in the Neighbor Request. The Neighbor Report provides information such as BSSID, channel, operating class, and PHY type of each neighboring AP. This information helps the STA to perform intelligent roaming decisions based on signal quality, load, and compatibility . Reference: CWAP-404 Certified Wireless Analysis Professional Study and Reference Guide, Chapter 12: 802.11k/v/r/u/w/ai Amendments, page 434; CWAP-404 Certified Wireless Analysis Professional Study and Reference Guide, Chapter 12: 802.11k/v/r/u/w/ai Amendments, page 435.


Contribute your Thoughts:

Nikita
1 months ago
Troubleshooting a WLAN issue? I thought that was what the IT guy was for. Just unplug it and plug it back in, right?
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Chanel
13 days ago
B) Identify capture locations
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Anjelica
15 days ago
D) Define the problem
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Chaya
16 days ago
C) Perform an initial WLAN scan and see if any obvious issues stand out
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Claudio
19 days ago
A) Identify probable causes
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Annamae
1 months ago
A) Identify probable causes
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Eleonore
1 months ago
Define the problem? What is this, a philosophy exam? I'm going with C, the WLAN scan.
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Steffanie
2 months ago
Identifying probable causes is always a good idea, but I feel like that's the second step. I'll go with C.
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Tambra
12 days ago
Once we see if any obvious issues stand out, we can then move on to identifying probable causes.
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Gaynell
19 days ago
I agree, performing an initial WLAN scan can help identify any obvious issues.
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Pilar
2 months ago
But if we don't define the problem first, how will we know what to look for in the scan?
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Frankie
2 months ago
Hmm, an initial WLAN scan sounds like a good place to start. Option C for me.
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Johnson
2 days ago
Finally, we can determine the best capture locations to troubleshoot the problem further.
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Jeannetta
3 days ago
After defining the problem, we can then start identifying probable causes for the WLAN issue.
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Krystal
15 days ago
Once we have the scan results, we can then move on to defining the problem more clearly.
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Erasmo
23 days ago
I agree, starting with an initial WLAN scan can help identify any obvious issues.
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Aaron
2 months ago
I disagree, I believe the first step should be to perform an initial WLAN scan.
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Mary
2 months ago
I think the first step should be to identify the problem, so I'll go with option D.
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Pilar
2 months ago
I think the first step should be to define the problem.
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