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CWNP Exam CWAP-404 Topic 1 Question 17 Discussion

Actual exam question for CWNP's CWAP-404 exam
Question #: 17
Topic #: 1
[All CWAP-404 Questions]

Which one of the following should be the first step when troubleshooting a WLAN issue?

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Suggested Answer: C

A STA that supports 802.11k Radio Measurement would send a Neighbor Request to an AP to request a list of neighboring APs which the STA can use as roaming candidates. A Neighbor Request is an Action frame that contains a subelement specifying the type of information that the STA wants to receive from the AP. A Neighbor Report is an Action frame that contains a subelement with a list of neighboring APs that match the criteria specified in the Neighbor Request. The Neighbor Report provides information such as BSSID, channel, operating class, and PHY type of each neighboring AP. This information helps the STA to perform intelligent roaming decisions based on signal quality, load, and compatibility . Reference: CWAP-404 Certified Wireless Analysis Professional Study and Reference Guide, Chapter 12: 802.11k/v/r/u/w/ai Amendments, page 434; CWAP-404 Certified Wireless Analysis Professional Study and Reference Guide, Chapter 12: 802.11k/v/r/u/w/ai Amendments, page 435.


Contribute your Thoughts:

Steffanie
7 hours ago
Identifying probable causes is always a good idea, but I feel like that's the second step. I'll go with C.
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Pilar
6 days ago
But if we don't define the problem first, how will we know what to look for in the scan?
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Frankie
8 days ago
Hmm, an initial WLAN scan sounds like a good place to start. Option C for me.
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Aaron
8 days ago
I disagree, I believe the first step should be to perform an initial WLAN scan.
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Mary
9 days ago
I think the first step should be to identify the problem, so I'll go with option D.
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Pilar
16 days ago
I think the first step should be to define the problem.
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