A technician needs to make changes to a production system. Before doing so, which of the following should be completed in case the changes have unintended consequences beyond their original scope?
A user calls the help desk to report issues with multiple pop-ups and degraded PC performance. The user is out of the area, and assistance can only be provided remotely. Which of the
following steps should a technician perform?
A user is unable to access certain files fram a specific folder. Which of the following commands should a technician use to modify the file permissions for a specific file?
A technician discovers a user's home computer has Windows Update disabled and suspects malware has replaced several Windows OS files. After completing a malware scan, which of
the following command line utilities would the technician MOST likely run before enabling Windows Update?
A user reports unwanted pop-ups are appearing on a computer's screen, and the system is performing slowly. Which of the following should a technician do FIRST to troubleshoot the
threat? (Select TWO).