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CompTIA SK0-005 Exam - Topic 2 Question 80 Discussion

An administrator is receiving reports that users in a remote office are unable to log in to the domain. The network appears to be up between the sites, which are in different states. Which of the following is the most likely cause of the issue?
B) The NTP on the client side is misconfigured
A) The user accounts are locked out
C) MFA is not working
D) The wrong time zone was set in the remote office

CompTIA SK0-005 Exam - Topic 2 Question 80 Discussion

Actual exam question for CompTIA's SK0-005 exam
Question #: 80
Topic #: 2
[All SK0-005 Questions]

An administrator is receiving reports that users in a remote office are unable to log in to the domain. The network appears to be up between the sites, which are in different states. Which of the following is the most likely cause of the issue?

Show Suggested Answer Hide Answer
Suggested Answer: B

A misconfiguredNTP (Network Time Protocol)on the client side can cause authentication issues because Active Directory relies on accurate time synchronization between clients and domain controllers for security purposes. If the clocks are out of sync, even by a few minutes, it can prevent users from authenticating to the domain.

NTP misconfiguration (Answer B):If the client machines have incorrect time settings, it can disrupt Kerberos-based authentication, which is time-sensitive.

Locked user accounts (Option A):While it can prevent login, it would affect individual users rather than a whole office.

MFA (Option C):Multi-factor authentication not working would typically cause a login issue but is less likely across an entire remote office.

Wrong time zone (Option D):While incorrect time zones can cause confusion, they usually don't prevent logins as long as the NTP server synchronizes the actual time correctly.

CompTIA Server+ Reference:This topic is covered underSK0-005 Objective 2.4: Troubleshoot common server problems.


by Haydee at Jul 08, 2025, 10:02 PM

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Norah
9 months ago
I'm with you, MFA not working seems most likely.
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Dion
9 months ago
Misconfigured NTP? That's a new one for me!
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Ling
9 months ago
I doubt it's the time zone setting.
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Jovita
9 months ago
Sounds like a classic case of MFA issues.
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Dona
10 months ago
Definitely could be user accounts locked out.
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Eric
10 months ago
The wrong time zone seems unlikely to be the root cause, but I guess it could affect authentication if the time is way off.
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Reynalda
10 months ago
MFA not working could definitely cause login issues, but I wonder if that's really the most likely cause given the network is up.
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Annita
10 months ago
I think I saw a practice question about NTP issues causing login problems, but it feels a bit off for this scenario.
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Dannette
11 months ago
I remember something about user accounts getting locked out, but I'm not sure if that's the main issue here.
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Selene
11 months ago
Time to put on my troubleshooting hat! I'd start by checking the NTP configuration and the time zone settings in the remote office.
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Richelle
11 months ago
I'm a bit confused by this question. Could it be an MFA problem? I'll have to review the options again to decide.
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Katina
11 months ago
The locked out user accounts is the obvious answer here. I'm confident that's the issue, so I'll go with that.
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Chauncey
11 months ago
Hmm, I'm not sure about this one. Could be the NTP issue or the time zone setting. I'll have to think it through carefully.
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Devora
11 months ago
This seems like a straightforward question. I'd start by checking if the user accounts are locked out, as that's the most likely cause.
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Jesusa
1 year ago
This question is a real head-scratcher. Maybe the users are just trying to log in using their lucky numbers. That would explain a lot!
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Marylyn
1 year ago
I see where you're coming from, Mammie. If the time is off on the client side, it could definitely cause login issues.
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Lilli
1 year ago
C can't be right. MFA not working? That's just an excuse for poor IT skills. Time to get with the program, people!
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Natalya
1 year ago
A) The user accounts are locked out
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Mammie
1 year ago
I disagree, I think the issue might be B) The NTP on the client side is misconfigured.
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Lonny
1 year ago
Hmm, I'm not sure. B or D could both be possible. This one's a tougher call. Maybe the administrator should try synchronizing the NTP first before checking the time zone.
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Freeman
1 year ago
D seems like the right answer to me. The wrong time zone setting can definitely cause authentication issues across different sites.
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Dona
12 months ago
B) The NTP on the client side is misconfigured
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Keneth
1 year ago
A) The user accounts are locked out
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Rima
1 year ago
I agree with Kristian, if the users can't log in, it's probably because their accounts are locked out.
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Kristian
1 year ago
I think the most likely cause is A) The user accounts are locked out.
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Dottie
1 year ago
I think the answer is A. Locked-out user accounts are a common issue, especially in remote offices where people may be trying to log in from different locations.
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Valene
1 year ago
B) The NTP on the client side is misconfigured
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Goldie
1 year ago
A) The user accounts are locked out
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