CompTIA Exam SK0-005 Topic 2 Question 80 Discussion

Actual exam question for CompTIA's SK0-005 exam

Question #: 80
Topic #: 2

An administrator is receiving reports that users in a remote office are unable to log in to the domain. The network appears to be up between the sites, which are in different states. Which of the following is the most likely cause of the issue?

AThe user accounts are locked out

BThe NTP on the client side is misconfigured

CMFA is not working

DThe wrong time zone was set in the remote office

Show Suggested Answer

Suggested Answer: B

A misconfiguredNTP (Network Time Protocol)on the client side can cause authentication issues because Active Directory relies on accurate time synchronization between clients and domain controllers for security purposes. If the clocks are out of sync, even by a few minutes, it can prevent users from authenticating to the domain.

NTP misconfiguration (Answer B):If the client machines have incorrect time settings, it can disrupt Kerberos-based authentication, which is time-sensitive.

Locked user accounts (Option A):While it can prevent login, it would affect individual users rather than a whole office.

MFA (Option C):Multi-factor authentication not working would typically cause a login issue but is less likely across an entire remote office.

Wrong time zone (Option D):While incorrect time zones can cause confusion, they usually don't prevent logins as long as the NTP server synchronizes the actual time correctly.

CompTIA Server+ Reference:This topic is covered underSK0-005 Objective 2.4: Troubleshoot common server problems.

by Haydee at Jul 08, 2025, 10:02 PM

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Dottie

5 days ago

I think the answer is A. Locked-out user accounts are a common issue, especially in remote offices where people may be trying to log in from different locations.

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