CompTIA SK0-005 Exam - Topic 1 Question 90 Discussion

Actual exam question for CompTIA's SK0-005 exam

Question #: 90
Topic #: 1

Users report they ate unable to access an application after a recent third-party patch update. The physical server that is hosting the application keeps crashing on reboot. Although the update was installed directly from the manufacturer's support website as recommended it has now been recalled and removed from the website as the update unintentionally installed unauthorized software after a reboot. Which of the following steps should the administrator perform to restore access to the application while minimizing downtime? (Select TWO)

AUninstall recent updates.

BReimage the server with a different OS.

CRun a port scan to verify open ports.

DEnable a GPO to uninstall the update.

EScan and remove any malware.

FReformat the server and restore the image from the latest backup.

Show Suggested Answer

Suggested Answer: E, F

The most likely cause of the server crashing and the application being inaccessible is that the unauthorized software installed by the update is malware that corrupted the system files or compromised the security of the server. To restore access to the application while minimizing downtime, the administrator should scan and remove any malware from the server, and then reformat the server and restore the image from the latest back-up. This will ensure that the server is clean and has a working configuration of the application. Verified Reference: [How to Remove Malware from a Server]

by Stevie at Apr 09, 2026, 10:20 PM

Limited Time Offer

25%

2 months ago

I remember we practiced a similar scenario where we had to decide between uninstalling updates or restoring from a backup. I think uninstalling the recent updates might be the quickest fix.

upvoted 0 times

...