Discuss CompTIA SK0-005 Exam Topic 1 Question 90

Users report they ate unable to access an application after a recent third-party patch update. The physical server that is hosting the application keeps crashing on reboot. Although the update was installed directly from the manufacturer's support website as recommended it has now been recalled and removed from the website as the update unintentionally installed unauthorized software after a reboot. Which of the following steps should the administrator perform to restore access to the application while minimizing downtime? (Select TWO)

AUninstall recent updates.

BReimage the server with a different OS.

CRun a port scan to verify open ports.

DEnable a GPO to uninstall the update.

EScan and remove any malware.

FReformat the server and restore the image from the latest backup.

Suggested Answer: E, F

The most likely cause of the server crashing and the application being inaccessible is that the unauthorized software installed by the update is malware that corrupted the system files or compromised the security of the server. To restore access to the application while minimizing downtime, the administrator should scan and remove any malware from the server, and then reformat the server and restore the image from the latest back-up. This will ensure that the server is clean and has a working configuration of the application. Verified Reference: [How to Remove Malware from a Server]

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20 comments · newest first

Virgilio 1 month ago

F is a last resort. We should try A and E first.

Tesha 1 month ago

D could help if the GPO is set up right.

Raul 2 months ago

B seems too drastic. We should avoid reimaging if possible.

Dean 2 months ago

E is crucial too. We need to check for malware.

Trina 2 months ago

I agree with A. That update caused the crashes.

Pearly 2 months ago

I think A and E are the best options. Uninstalling the update could fix the issue.

Theresia 2 months ago

Why not just scan for malware first? Seems like a good step.

Mattie 2 months ago

A is a must, but reimaging might take too long.

Nida 3 months ago

Wait, they installed unauthorized software? That’s wild!

Lucia 3 months ago

I think D could help too, but not sure if it’s the best choice.

Kiley 3 months ago

Definitely A and F, gotta get that server back up!

Catalina 3 months ago

Wait, are we sure the update was legit? Sounds sketchy!

Arthur 3 months ago

A is a must, but reimaging seems extreme.

Lili 4 months ago

Wow, I can't believe they released an update that installed unauthorized software!

Franklyn 5 months ago

I think D could work too, but not sure if it's the best option.

Willodean 5 months ago

Definitely A and F, gotta get that server back up!

Willard 6 months ago

I definitely recall that scanning for malware is important, but I think we should focus on the updates first. Uninstalling them seems like a priority to restore access.

Felicidad 6 months ago

I feel like reformatting the server is a bit extreme, but if the update caused unauthorized software, maybe it’s necessary? I’m just not confident about that option.

Cordelia 6 months ago

I'm not entirely sure, but I think enabling a GPO to uninstall the update could help too. It sounds familiar from our study materials.

Gladys 6 months ago

I remember we practiced a similar scenario where we had to decide between uninstalling updates or restoring from a backup. I think uninstalling the recent updates might be the quickest fix.

CompTIA SK0-005 Exam - Topic 1 Question 90 Discussion