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CompTIA N10-009 Exam - Topic 1 Question 22 Discussion

Actual exam question for CompTIA's N10-009 exam
Question #: 22
Topic #: 1
[All N10-009 Questions]

Which of the following steps of the troubleshooting methodology comes after testing the theory to determine cause?

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Suggested Answer: C

Comprehensive and Detailed

The CompTIA Troubleshooting Methodology states that after testing the theory, the next step is to establish a plan of action to resolve the issue.

Troubleshooting Steps:

Identify the problem.

Establish a theory of probable cause.

Test the theory to determine the cause.

Establish a plan of action and implement the solution. (Correct step)

Verify full system functionality.

Document findings, actions, and outcomes.

Breakdown of Options:

A . Verify full system functionality -- Happens after implementing the solution.

B . Document the findings and outcomes -- Final step, happens after resolving the issue.

C . Establish a plan of action -- Correct answer. Comes immediately after confirming the cause.

D . Identify the problem -- First step, already completed.


by Jospeh at Mar 21, 2025, 05:40 AM

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Cyndy
5 months ago
Wait, how can you verify without a plan first?
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Karima
5 months ago
I thought it was A, but I see your point.
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Wilford
5 months ago
It's definitely B, gotta document everything!
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Rupert
6 months ago
I’m surprised this is even a question, it’s so basic!
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Afton
6 months ago
Totally agree with B, documentation is key!
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Dion
6 months ago
I’m a bit confused, but I feel like verifying full system functionality is definitely a step that follows testing the theory.
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Dong
6 months ago
I remember practicing a question like this, and I think identifying the problem is one of the first steps, not after testing.
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Rolande
7 months ago
I'm not entirely sure, but I feel like documenting the findings comes later. Maybe we establish a plan of action first?
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Olga
7 months ago
I think after testing the theory, we need to verify full system functionality, right? That seems to make sense.
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Dell
7 months ago
I've got this! The step that comes after testing the theory to determine the cause is documenting the findings and outcomes. That's the key to wrapping up the troubleshooting process.
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Pansy
7 months ago
I'm a bit confused on this one. Is it establishing a plan of action? Or verifying full system functionality? I'll have to review my notes to make sure I have the right order of the troubleshooting steps.
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Brandee
7 months ago
Okay, let's see. Testing the theory to determine the cause is one of the middle steps, so the next logical step would be to verify full system functionality. I'm pretty confident that's the right answer.
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Yuonne
8 months ago
Hmm, I'm a little unsure about this one. I know the troubleshooting methodology has several steps, but I can't quite remember the order. I'll have to think this through carefully.
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Carolynn
8 months ago
I think this is a pretty straightforward question. The step that comes after testing the theory to determine the cause is documenting the findings and outcomes.
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Justine
1 year ago
Ah, the age-old question: what comes after testing the theory? I'm leaning towards C) Establish a plan of action. Gotta have a solid game plan to tackle the issue.
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Toi
1 year ago
And finally, we should document the findings and outcomes with B).
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Krissy
1 year ago
After that, we can move on to A) Verify full system functionality.
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Mauricio
1 year ago
Agreed, having a clear plan is crucial for troubleshooting.
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Sheldon
1 year ago
I think C) Establish a plan of action is the next step.
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Diane
1 year ago
I'm feeling confident about B) Document the findings and outcomes. Keeps everything nice and organized, you know?
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Niesha
1 year ago
Ha, this question is a real brain-teaser! I'm going with D) Identify the problem. You can't fix it if you don't know what's wrong in the first place.
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Claudia
1 year ago
I think documenting the findings and outcomes is crucial before moving forward with a plan of action.
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Grover
1 year ago
I believe establishing a plan of action should come next, to address the issue systematically.
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Shaniqua
1 year ago
This is a tough one, but I'm going with A) Verify full system functionality. Gotta make sure everything's working properly before you call it a day!
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Norah
1 year ago
I agree with Candra, it's important to make sure everything is working properly.
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Maurine
1 year ago
Hmm, I'm not sure. I'd say C) Establish a plan of action. Once you've identified the problem, you need to figure out how to fix it.
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Vallie
1 year ago
And finally, we should document the findings and outcomes with B).
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Brittni
1 year ago
After that, we can move on to A) Verify full system functionality.
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Na
1 year ago
I think you're right. C) Establish a plan of action makes sense.
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Brittney
1 year ago
I think the correct answer is B) Document the findings and outcomes. It's important to record what you've learned during the troubleshooting process.
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Reena
1 year ago
Once you have documented everything, you can then establish a plan of action to address the problem.
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Nidia
1 year ago
Yes, that's right. After testing the theory, documenting the findings and outcomes helps in keeping track of the troubleshooting process.
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Daron
1 year ago
I think the correct answer is B) Document the findings and outcomes. It's important to record what you've learned during the troubleshooting process.
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Candra
1 year ago
I think the next step is to verify full system functionality.
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