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CompTIA Exam N10-009 Topic 1 Question 22 Discussion

Actual exam question for CompTIA's N10-009 exam
Question #: 22
Topic #: 1
[All N10-009 Questions]

Which of the following steps of the troubleshooting methodology comes after testing the theory to determine cause?

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Suggested Answer: C

Comprehensive and Detailed

The CompTIA Troubleshooting Methodology states that after testing the theory, the next step is to establish a plan of action to resolve the issue.

Troubleshooting Steps:

Identify the problem.

Establish a theory of probable cause.

Test the theory to determine the cause.

Establish a plan of action and implement the solution. (Correct step)

Verify full system functionality.

Document findings, actions, and outcomes.

Breakdown of Options:

A . Verify full system functionality -- Happens after implementing the solution.

B . Document the findings and outcomes -- Final step, happens after resolving the issue.

C . Establish a plan of action -- Correct answer. Comes immediately after confirming the cause.

D . Identify the problem -- First step, already completed.


by Jospeh at Mar 21, 2025, 05:40 AM

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Justine
7 days ago
Ah, the age-old question: what comes after testing the theory? I'm leaning towards C) Establish a plan of action. Gotta have a solid game plan to tackle the issue.
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Diane
8 days ago
I'm feeling confident about B) Document the findings and outcomes. Keeps everything nice and organized, you know?
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Niesha
10 days ago
Ha, this question is a real brain-teaser! I'm going with D) Identify the problem. You can't fix it if you don't know what's wrong in the first place.
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Claudia
13 days ago
I think documenting the findings and outcomes is crucial before moving forward with a plan of action.
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Grover
14 days ago
I believe establishing a plan of action should come next, to address the issue systematically.
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Shaniqua
17 days ago
This is a tough one, but I'm going with A) Verify full system functionality. Gotta make sure everything's working properly before you call it a day!
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Norah
18 days ago
I agree with Candra, it's important to make sure everything is working properly.
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Maurine
19 days ago
Hmm, I'm not sure. I'd say C) Establish a plan of action. Once you've identified the problem, you need to figure out how to fix it.
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Na
7 days ago
I think you're right. C) Establish a plan of action makes sense.
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Brittney
25 days ago
I think the correct answer is B) Document the findings and outcomes. It's important to record what you've learned during the troubleshooting process.
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Daron
12 days ago
I think the correct answer is B) Document the findings and outcomes. It's important to record what you've learned during the troubleshooting process.
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Candra
25 days ago
I think the next step is to verify full system functionality.
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