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CIW 1D0-61C Exam - Topic 3 Question 23 Discussion

Gwen works for a small company where she has been asked to find a cost-effective option for providing comprehensive customer service. The finance, technical support, sales and customer service departments all need to share information about their customers. Gwen is considering adoption of a customer relationship management (CRM) application. Which of the following would be the most cost-effective solution?
C) She can contract with a cloud service provider to host the CRM that her company's employees can access.
A) She can purchase a new server, then create and maintain the CRM in-house.
B) She can outsource all customer service so the company can focus on product development.
D) She can hire a programmer to develop and maintain the CRM specific to her company's needs, then have a service provider host the application.

CIW 1D0-61C Exam - Topic 3 Question 23 Discussion

Actual exam question for CIW's 1D0-61C exam
Question #: 23
Topic #: 3
[All 1D0-61C Questions]

Gwen works for a small company where she has been asked to find a cost-effective option for providing comprehensive customer service. The finance, technical support, sales and customer service departments all need to share information about their customers. Gwen is considering adoption of a customer relationship management (CRM) application. Which of the following would be the most cost-effective solution?

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Suggested Answer: C

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Emerson
8 months ago
Hiring a programmer seems risky; what if they don't deliver?
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Leontine
9 months ago
Wait, can a cloud service really handle all that data securely?
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Laurel
9 months ago
A new server? That's a huge upfront cost!
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Justine
9 months ago
I disagree, outsourcing might save more in the long run.
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Laine
9 months ago
Option C sounds like the best choice for cost-effectiveness.
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France
9 months ago
The control-plane node coordinates the overall fabric, so it could be involved in access decisions, but I'm not certain about that.
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Rory
10 months ago
This looks like a tricky one. I'll need to carefully analyze the block diagram and think through the Concatenate Inputs functionality.
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