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What should be your first step when troubleshooting a network connection that uses a cable modem?
Suggested Answer: D
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12 comments · newest first
MA
Marsha
1 month ago
I’m not so sure about B. What if we try A first? The proxy could be the problem.
KA
Kattie
1 month ago
I agree, B is logical. It helps identify if the issue is with the network.
DO
Donette
2 months ago
I think B is the best choice. Checking the default gateway first makes sense.
VI
Viki
2 months ago
B is definitely the most logical step here!
MA
Marjory
2 months ago
Really? I thought you should just restart the modem first.
ER
Erasmo
2 months ago
Wait, isn't pinging local devices the same as checking the gateway?
TY
Ty
2 months ago
I disagree, A might be better if you suspect proxy issues.
LU
Lura
2 months ago
B is the way to go! Always check the default gateway first.
KE
Kerry
3 months ago
I usually start by pinging local devices using their IP addresses, but I guess it depends on the situation.
JE
Jeffrey
3 months ago
I’m a bit confused; should we start with the proxy server instead? I feel like that might be relevant too.
AN
Angella
3 months ago
I remember practicing a question like this, and I think pinging the default gateway helps check if the modem is connected properly.
BI
Billy
3 months ago
I think the first step should be to ping the default gateway, but I'm not entirely sure if that's the best approach.