Citrix 1Y0-312 Exam - Topic 9 Question 3 Discussion

Actual exam question for Citrix's 1Y0-312 exam

Question #: 3
Topic #: 9

Scenario: An existing setup of session recording has stopped working. After investigating, a Citrix Engineer finds that the Session Recording Agent cannot connect to the Session Recording Server. The following error is displayed:

"The underlying connection was closed. Could not establish a trust relationship for the SSL/TLS secure channel. "

Which two issues could cause this error? (Choose two.)

AThe Session Recording server is down or unavailable to accept requests.

BThe sessions are started but a request for a record policy evaluation was NOT made.

CThe server hosting the Session Recording Agent does NOT have a CA certificate.

DThe Session Recording server is using a certificate signed by a CA that the server hosting the Session Recording Agent does NOT trust.

Show Suggested Answer

Suggested Answer: B, C

https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/monitor/session-recording/ troubleshooting.html

by Junita at May 03, 2022, 10:18 AM

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Patrick

5 months ago

The certificate trust issue is a common one, for sure.

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Felicidad

5 months ago

Wait, how can a server just stop being trusted? That seems odd.

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Lore

5 months ago

I agree, the trust relationship sounds like the main problem.

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Geoffrey

5 months ago

I think it's more likely the server is down.

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Mollie

5 months ago

Definitely could be a CA certificate issue.

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Mendy

6 months ago

This seems like a straightforward security question. I think the answer is Tokenized Sending, as that would allow sensitive data to be replaced with a non-sensitive placeholder before importing into Marketing Cloud.

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