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Cisco 500-440 Exam
- Topic 1: Describe the role of Cisco Unified Mobile Agent in Cisco Unified CCE/ Describe Cisco Finesse failover scenarios
- Topic 2: Configuration considerations for NIC in virtualization environment/ Role of Cisco Unified Communications Manager in Cisco Unified CCE
- Topic 3: Describe the role of Cisco Unified Customer Voice Portal in Cisco Unified CCE/ Explain how Erlang calculations are used as part of the sizing for contact center resources
- Topic 4: Cisco Unified Intelligent Contact Management (Unified ICM) in Cisco Unified CCE/ Describe the role of congestion control in Cisco Unified CCE
- Topic 5: Cisco Outbound Option in Cisco Unified CCE/ Explain the failure scenarios with geographically separated Cisco Unified CCE deployments
- Topic 6: Describe the factors that impact Cisco Unified Intelligence Center bandwidth usage/ Describe the methods available to configure and use precision routing
- Topic 7: Cisco Finesse features and its third-party gadgets/ Describe the role of CTI in Cisco Unified CCE
- Topic 8: Role of voice gateways and Session Initiation Protocol proxy in Cisco Unified CCE/ Courtesy Call back functionality and its call flow
- Topic 9: Describe the cluster over the WAN consideration for Cisco Unified Communications Manager/ Describe the impact for re-qualify call node in Cisco Unified ICM script
- Topic 10: Describe Whisper Announcement functionality and its call flow/ Describe the role of high priority traffic in Cisco Unified ICM
- Topic 11: Describe the requirements for Cisco Unified Mobile Agent on Cisco Unified Communications Manager/ Describe the basic deployment models for the Cisco Unified CCE solution
Free Cisco 500-440 Exam Actual Questions
The questions for 500-440 were last updated On 04-02-2022
In a Cisco Finesse 10.0(x) deployment, which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop? (Choose two.)
How does the Cisco Unified Contact Center Enterprise solutionencrypt the logger database?
Which three WAN/MAN configurations arevalid in the Cisco Unified Contact Center Enterprise clustering over the WAN deployment model? (Choose three.)
Which two options are required for the private link in the Cisco Contact Center Enterprise solution? (Choose two.)
In a Cisco Finesse 10.0(x) deployment, primary and secondary nodes can be installed on separate domains. Which two requirements must be met for the pair to work properly? (Choose two.)
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