Certification Provider: Cisco
Exam Name: Implementing Cisco Collaboration Devices
Number of questions in our database: 241
210-060 Exam Official Topics:
- Topic 1: Describe the Characteristics of a Cisco Unified Communications Solution, Call Signaling and Media Flows
- Topic 2: Describe the Cisco Unified Communications Components and Their Functions, Quality Implications of a VoIP Network
- Topic 3: Provision End Users and Associated Devices/ Verify User Features are Operational
- Topic 4: Describe User Creation Options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
- Topic 5: Create or Modify User Accounts for Cisco Unified Communications Manager/ Cisco Unified Communications Manager Express Using the GUI
- Topic 6: Create or Modify Endpoints for Cisco Unified Communications Manager/ Enable end Users for Cisco Unified IM and Presence
- Topic 7: Enable User Features and Related Calling Privileges for Extension Mobility, Call Coverage, Intercom, Native Presence, and Unified Mobility Remote Destination Configuration
- Topic 8: Configure Voice Messaging and Presence/ Configure Cisco Unified IM and Presence
- Topic 9: Describe User Creation Options for Voice Messaging/ Describe Cisco Unified IM and Presence
- Topic 10: Maintain Cisco Unified Communications System/ Perform Manual System Backup/ Monitor Voicemail Usage
- Topic 11: Generate Capacity Reports, Usage Reports, RTMT Reports to Monitor System Activities
- Topic 12: Provide End User Support/ Define Fault Domains Using Information Gathered from End User/ Verify PSTN Connectivity
- Topic 13: Identify Voicemail Issues and Resolve Issues Related to User Mailboxes/ Describe How to Use Phone Applications
- Topic 14: Describe Causes and Symptoms of Call Quality Issues/ Reset Single Devices
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