Okay, let me see. I think the key here is to find a way to have a single view of the customer, even if they have both residential and business accounts. Option B with Person Accounts seems like it could work, but I'll need to double-check the details.
I'm pretty confident on this one. Planning horizons are crucial for allowing management guidance for decision making, which is what option D is describing. That seems like the most direct and accurate answer to me.
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