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Cisco 500-425 Exam - Topic 4 Question 43 Discussion

The application agent starts but cannot connect to the controller. Which two things should you check to solve this problem? (Choose two.)
A) Check if the controller is using SSL or not. and D) Check that there are licenses available on the controller
B) Check if the agent is using the correct application name.
C) Check if the agent has enough memory to run.

Cisco 500-425 Exam - Topic 4 Question 43 Discussion

Actual exam question for Cisco's 500-425 exam
Question #: 43
Topic #: 4
[All 500-425 Questions]

The application agent starts but cannot connect to the controller. Which two things should you check to solve this problem? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, D

According to the Cisco AppDynamics Associate Administrator Certification document1, one of the topics covered in the exam is ''Monitor agent performance and connectivity''.To do this, you need to ensure that the application agent can communicate with the controller, which may require SSL configuration if the controller is using SSL2.You also need to check that there are enough licenses available on the controller for the application agent to register and report data3. If the agent is using the wrong application name or does not have enough memory, it may not start at all or may crash, which are different problems from not being able to connect to the controller.Reference:

Cisco AppDynamics Associate Administrator Certification

Configure SSL for the Controller and the App Server Agent

License Rules and Restrictions


by Lashawn at Nov 24, 2025, 08:21 AM

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Julene
5 months ago
A and D seem safest. SSL and licenses are top priorities for connectivity.
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James
5 months ago
I feel like B and C could be overlooked. They’re crucial for proper setup.
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Marge
5 months ago
Definitely A and D. If licenses are not available, it won't connect at all.
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Myra
6 months ago
I’m leaning towards A and C. Memory issues can cause connection failures too.
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Beth
6 months ago
I agree, but B is also important. The agent needs the right application name.
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Dyan
6 months ago
SSL settings can mess things up, so good call on that!
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Rosalind
7 months ago
Wait, does the agent really need that much memory?
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Francoise
7 months ago
Haha, I bet the agent is just hangry and needs a snack. B) and C) for sure.
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Linette
7 months ago
Definitely B) and C) - can't have the agent running out of memory!
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Theodora
7 months ago
I'd go with B) and D) - gotta make sure the licensing is in order!
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Yoko
7 months ago
B) and C) seem like the most likely culprits.
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Bettyann
7 months ago
Licenses could be a factor, but I can't remember if they were relevant in the scenarios we practiced.
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Fairy
8 months ago
I vaguely recall something about memory issues, but I don't think that's usually the first thing to check.
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Scot
8 months ago
I'm not entirely sure, but I feel like the application name might be important too. We had a practice question about that.
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Mary
8 months ago
I think we should definitely check if the controller is using SSL. I remember that being a common issue in similar questions.
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Val
8 months ago
Alright, I've got a plan. First, I'll verify the agent is using the correct application name. Then I'll double-check that the controller is set up for SSL, just to be safe. Gotta cover all the bases on this one.
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Emilio
8 months ago
I'm a bit confused on this one. Do I need to check the SSL settings and the memory usage, or just the application name and licensing? I want to make sure I get the right two things.
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Carmela
8 months ago
I think the application name is super important too!
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Mel
9 months ago
Definitely check if the controller is using SSL.
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Monte
9 months ago
This seems straightforward. I'd go with checking the agent's application name and the controller's licensing. Those seem like the most likely culprits based on the options given.
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Sylvia
9 months ago
I’m not sure about the licenses part, isn’t that usually automatic?
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Jill
9 months ago
I think A and D are the best options. SSL issues can block connections.
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Madonna
9 months ago
Okay, let's think this through. I'm pretty sure the agent needs enough memory to run, so I'd check that first. And then I'd look into the licensing on the controller to make sure there are available licenses.
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Tyra
10 months ago
Hmm, this looks like a tricky one. I'd start by checking the agent's configuration to make sure it's using the correct application name. Then I'd take a look at the controller to see if it's set up for SSL.
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Gerald
4 months ago
It's a good idea to check all these points to be thorough.
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Juan
4 months ago
Licenses on the controller could also be a factor.
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Derick
5 months ago
Don't forget about memory issues! That can cause problems.
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Glenn
5 months ago
SSL settings are definitely worth a look too.
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Halina
5 months ago
I agree, checking the application name is crucial.
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