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Cisco 500-420 Exam - Topic 4 Question 51 Discussion

Posted by Lamar on Jun 17, 2026 at 01:21 AM

A Performance Analyst has noticed a significant decrease in an application's workload (calls/min) and is trying to identify the root cause. Which option will give the Performance Analyst insight into the behavior of the affected Business Transactions?

Suggested Answer: C

When a Performance Analyst observes a significant decrease in an application's workload (calls/min), reviewing the 'Top Business Transactions by Load' in the Application Dashboard can provide valuable insights. This feature allows the analyst to quickly identify which business transactions have experienced the most significant changes in load, potentially pinpointing the root cause of the overall workload decrease. It offers a focused view of the application's performance, highlighting areas that may require further investigation or immediate action.


AppDynamics documentation on Application Dashboard: Describes the features and capabilities of the Application Dashboard, including how to view and analyze the top business transactions by load.

AppDynamics documentation on Business Transactions: Details the importance of monitoring business transactions and how they can be used to understand application performance trends.

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12 comments · newest first
CR
Cristy 2 months ago
Option E could help too. Understanding the flow map is crucial.
KI
Kina 2 months ago
I prefer option B. Plotting calls/min gives clear data trends.
NY
Nydia 2 months ago
I think option C is the best. It shows the most affected transactions.
KA
Kanisha 2 months ago
I feel like option D might not provide enough detail for this issue.
AN
An 3 months ago
Show Trends in option A can help spot patterns over time.
DE
Derrick 3 months ago
Surprised that option E isn't mentioned more often, it seems crucial!
MA
Maile 3 months ago
I disagree, option C gives a broader view of the load.
FR
Frankie 3 months ago
I think option B is the best for quick insights.
RO
Rosalind 3 months ago
Reviewing the Transaction Score seems relevant, but I wonder if it would provide enough detail on the specific transactions affected.
DI
Dino 3 months ago
I remember a practice question where plotting Calls/min helped visualize performance issues, so that might be a good option too.
JA
Jacquline 4 months ago
I'm not entirely sure, but enabling Show Trends might give some historical context to the workload changes.
CA
Candida 4 months ago
I think reviewing the Top Business Transactions by Load in the Application Dashboard could help pinpoint where the drop is happening.
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