I think the answer is probably Service Level Manager. The person's background in IT and business, as well as their experience in managing stakeholder relationships, seems well-suited for that role. It's the one that stands out to me as the most logical choice based on the information provided.
Ah, this is a tricky one. I'm leaning towards option D - "Has the FlexCard been cloned before?" That could be a key factor in deciding how to approach the changes.
element might work for this, since it preserves whitespace formatting. But I'm not sure if that's the most semantic approach. I'll have to think this through carefully.
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