A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the Services button, they cannot log out. What is the most likely cause of this issue?
Suggested Answer: D
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24 comments · newest first
GW
Gwen
2 days ago
D sounds right too. If not subscribed, it won't work.
WA
Wade
7 days ago
C could be the issue. No profile means no logout.
CA
Carin
12 days ago
I lean towards B. Delays can mess things up.
TA
Talia
17 days ago
I think it's option A. The service might not be set up.
MA
Marylin
22 days ago
I feel like checking network latency is key.
MO
Mozelle
27 days ago
Option D makes sense too. No subscription, no logout.
TA
Tawny
1 month ago
I agree with Sam. Without a profile, it's a problem.
AS
Ashanti
1 month ago
Option C could be it. No profile means no logout.
JE
Jeniffer
1 month ago
I lean towards option B. Delays can mess things up.
GL
Glory
2 months ago
I think it's option A. The service might not be set up.
TA
Tawny
2 months ago
I totally agree with Ena, option B seems likely!
TE
Teresita
2 months ago
Wait, is it really possible for the service to not be subscribed? That’s wild!
EA
Earleen
2 months ago
Definitely check if the profile is assigned, option C could be the culprit.
EN
Ena
2 months ago
I think it's more about network latency, option B makes sense.
TR
Trinidad
2 months ago
Sounds like a config issue, maybe option A?
WI
William
3 months ago
I doubt it's just a delay; something else must be wrong.
WI
Willis
3 months ago
Wait, can you really not log out if the service isn't set up?
NA
Naomi
3 months ago
Definitely check if the profile is assigned!
AR
Armanda
3 months ago
I think it could be network latency too.
AD
Adolph
3 months ago
Sounds like a config issue with the phone.
IV
Ivory
3 months ago
D sounds familiar because I think we discussed how profiles need to be subscribed to services for them to function properly.
CH
Chantell
4 months ago
I’m not entirely sure, but I feel like if the user device profile isn’t assigned, that could definitely cause issues, so maybe C?
JU
Julie
4 months ago
I think I saw a similar question where network latency was mentioned, so B might be worth considering too.
AL
Aleisha
5 months ago
I remember something about the configuration needing to be correct for the service to work, so A could be a possibility.