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Cisco 300-815 Exam - Topic 6 Question 125 Discussion

A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the Services button, they cannot log out. What is the most likely cause of this issue?
D) The user device profile is not subscribed to the Cisco Extension Mobility service.
A) The Cisco Extension Mobility service has not been configured on the phone.
B) There might be a significant delay between the button being pressed and the Cisco Extension Mobility service recognizing it. It would be best to check network latency.
C) The user device profile has not been assigned to the user.

Cisco 300-815 Exam - Topic 6 Question 125 Discussion

Actual exam question for Cisco's 300-815 exam
Question #: 125
Topic #: 6
[All 300-815 Questions]

A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the Services button, they cannot log out. What is the most likely cause of this issue?

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Suggested Answer: D

by Timothy at May 16, 2026, 12:47 PM

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Glory
3 days ago
I think it's option A. The service might not be set up.
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Tawny
8 days ago
I totally agree with Ena, option B seems likely!
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Teresita
13 days ago
Wait, is it really possible for the service to not be subscribed? That’s wild!
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Earleen
19 days ago
Definitely check if the profile is assigned, option C could be the culprit.
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Ena
24 days ago
I think it's more about network latency, option B makes sense.
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Trinidad
29 days ago
Sounds like a config issue, maybe option A?
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William
1 month ago
I doubt it's just a delay; something else must be wrong.
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Willis
1 month ago
Wait, can you really not log out if the service isn't set up?
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Naomi
1 month ago
Definitely check if the profile is assigned!
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Armanda
2 months ago
I think it could be network latency too.
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Adolph
2 months ago
Sounds like a config issue with the phone.
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Ivory
2 months ago
D sounds familiar because I think we discussed how profiles need to be subscribed to services for them to function properly.
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Chantell
2 months ago
I’m not entirely sure, but I feel like if the user device profile isn’t assigned, that could definitely cause issues, so maybe C?
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Julie
2 months ago
I think I saw a similar question where network latency was mentioned, so B might be worth considering too.
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Aleisha
4 months ago
I remember something about the configuration needing to be correct for the service to work, so A could be a possibility.
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