Cisco 300-815 Exam - Topic 5 Question 11 Discussion
Which two configuration parameters are prerequisites to set Native Call Queuing on Cisco Unified Communications Manager? (Choose two.)
A) Cisco IP Voice Media Streaming Service must be activated on at least one node in the cluster. and C) Cisco RIS data collector service must be running on the same server as the Cisco CallManager service.
B) A unicast music on hold audio source must be configured.
D) The maximum number of callers allowed in queue must be 10.
E) The phone button template must have the Queue Status Softkey configured.
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