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A company is using a H.323 gateway for PSTN calls from Cisco phones connected to a Cisco UCM cluster. There are reports of problems getting audio on these incoming calls from the PSTN. The phone rings, but nothing is heard and the call disconnects.
Which command troubleshoots this issue?
Suggested Answer: C
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12 comments · newest first
MA
Maryln
1 month ago
C seems less relevant. H.245 ASN.1 isn't the main issue here.
TR
Trevor
2 months ago
I feel like B could help too, focusing on H.245 issues.
VO
Vonda
2 months ago
I think option A is the best choice. It targets H.323 specifically.
FR
Freeman
2 months ago
Definitely A, it's the most relevant for H.323 issues.
AL
Alba
2 months ago
C) debug h245 asn1 could help too, but not sure it's the best choice.
GI
Gilberto
2 months ago
Surprised this is even an issue with Cisco gear!
SA
Santos
2 months ago
I disagree, B) debug h245 pstn might give better insights.
MA
Marge
3 months ago
A) debug voice h323 inout is the right command.
AD
Adelina
3 months ago
I recall that "debug voice sip inout" is for SIP calls, so it can't be the right answer here since we're dealing with H.323.
TO
Tom
3 months ago
I’m a bit confused because I thought "debug h245 pstn" was more about call signaling than audio.
FA
Fatima
3 months ago
I think we did a similar question where we had to identify the right debug command for H.323. I feel like "debug voice h323 inout" might be the right choice.
LA
Lamar
3 months ago
I remember we practiced troubleshooting H.323 issues, but I'm not sure which debug command to use for audio problems specifically.