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Cisco 300-710 Exam - Topic 7 Question 99 Discussion

Posted by Ciara on Sep 18, 2024 at 12:22 AM

A network engineer detects a connectivity issue between Cisco Secure Firewall Management Centre and Cisco Secure Firewall Threat Defense Initial troubleshooting indicates that heartbeats and events not being received. The engineer re-establishes the secure channels between both peers Which two commands must the engineer run to resolve the issue? (Choose two.)

Suggested Answer: A, B

When connectivity issues are detected between Cisco Secure Firewall Management Center (FMC) and Cisco Secure Firewall Threat Defense (FTD) devices, and initial troubleshooting indicates that heartbeats and events are not being received, the engineer can run the following commands to resolve the issue by re-establishing secure channels and checking process statuses:

manage_procs.pl: This script is used to manage and restart processes on the FTD device. Running this script can help restart any malfunctioning processes and re-establish connectivity between the FMC and FTD.

sudo stats_unified.pl: This command provides detailed statistics and status of the unified system processes. It helps in diagnosing and resolving issues related to the secure channel and event reporting.

Steps:

Access the FTD CLI.

Run the command manage_procs.pl to restart processes.

Run the command sudo stats_unified.pl to gather detailed process statistics and verify the status.

These commands help resolve connectivity issues by ensuring that all necessary processes are running correctly and secure channels are re-established.


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35 comments · newest first
DO
Dorothy 11 months ago
I thought show history was more relevant for troubleshooting.
AN
Annmarie 11 months ago
Wait, are you sure about those commands? Sounds a bit off.
MA
Mary 11 months ago
I agree, manage_procs.pl is a must!
CA
Carmela 11 months ago
I think sudo perfstats is also important, not just those two.
LE
Leonie 12 months ago
Definitely need to run manage_procs.pl and sudo stats_unified.pl.
EI
Eileen 12 months ago
I vaguely remember `sudo perfstats -Cq` being used for performance stats, but I’m not confident it’s the right choice here either.
DE
Deandrea 1 year ago
I practiced a similar question where we had to troubleshoot connectivity, and I feel like `show history` was involved, but I doubt it helps with this specific problem.
EL
Elmer 1 year ago
I think `sudo stats_unified.pl` might be relevant since it deals with stats, but I can't recall if it's the one that helps with heartbeats.
AN
Antonio 1 year ago
I remember something about using `manage_procs.pl` for checking processes, but I'm not entirely sure if it's the right command for this specific issue.
MA
Martina 1 year ago
I'm a little unsure about some of these commands. I'll need to review my notes and make sure I understand the proper troubleshooting steps for this Cisco Secure Firewall scenario.
TA
Tasia 1 year ago
This seems straightforward. The engineer needs to run the manage_procs.pl and stats_unified.pl commands to get the connectivity back up and running. I'm confident I can handle this type of question.
BU
Buddy 1 year ago
Okay, I think I've got this. The key is re-establishing the secure channels between the Firewall Management Centre and Threat Defense. I'll go with options B and C to resolve the issue.
TI
Tiara 1 year ago
Hmm, I'm a bit confused by the specific commands listed here. I'll need to double-check the Cisco documentation to make sure I understand the right approach.
YO
Yong 1 year ago
This looks like a tricky one. I'll need to carefully review the options and think through the troubleshooting steps.
OL
Ollie 1 year ago
Okay, let me think this through. A SAML assertion is used for authentication and authorization, so I'm guessing the correct answer is either the authentication statement or the authorization decision statement. I'll go with option B to be safe.
RO
Ronald 2 years ago
This question is a real 'heart-b(r)eater'! But B and C are the beats to keep the connection alive between the Secure Firewall components.
XO
Xochitl 2 years ago
↳ replying to Ronald
Great choices! Those commands should help resolve the connectivity issue.
BR
Brittni 2 years ago
↳ replying to Ronald
C) sudo perfstats -Cq < /var/sf/rna/correlator-stats/now
EL
Elden 2 years ago
↳ replying to Ronald
B) sudo stats_unified.pl
CA
Casie 2 years ago
Haha, I bet the network engineer is wishing they had the 'fix-it-with-one-click' command right about now. But B and C sound like the way to go to get the data they need.
NA
Natalie 2 years ago
↳ replying to Casie
I agree, those commands should help troubleshoot the issue.
AN
Angelica 2 years ago
↳ replying to Casie
C) sudo perfstats -Cq < /var/sf/rna/correlator-stats/now
KI
Kina 2 years ago
↳ replying to Casie
B) sudo stats_unified.pl
LE
Lemuel 2 years ago
B and C for sure. Although 'show disk-manager' might be useful to check the disk status, the key is to gather the performance and event data to diagnose the connectivity problem.
AN
Anglea 2 years ago
I'm not sure about the commands. Can someone explain why those specific commands are needed?
AB
Abel 2 years ago
I agree with Clarinda's choices. The 'manage_procs.pl' and 'show' commands don't seem directly relevant to the specific issue described in the question.
NA
Nada 2 years ago
↳ replying to Abel
Once they have the necessary information, they can take appropriate actions to resolve the problem.
LO
Long 2 years ago
↳ replying to Abel
Agreed, those commands should help identify the root cause of the connectivity issue.
FR
Frank 2 years ago
↳ replying to Abel
They should also run 'sudo perfstats -Cq < /var/sf/rna/correlator-stats/now' to gather performance statistics.
ME
Mel 2 years ago
↳ replying to Abel
I think the engineer should run 'sudo stats_unified.pl' to check for any statistics related to the issue.
CL
Clarinda 2 years ago
I think the correct answers are B) sudo stats_unified.pl and C) sudo perfstats -Cq < /var/sf/rna/correlator-stats/now. Those commands sound like they would help gather the necessary performance and statistics data to troubleshoot the connectivity issue.
JE
Jesusita 2 years ago
↳ replying to Clarinda
Let's try those commands and see if we can pinpoint the issue with the connectivity.
WH
Whitley 2 years ago
↳ replying to Clarinda
I agree, running sudo stats_unified.pl and sudo perfstats -Cq < /var/sf/rna/correlator-stats/now should provide the needed data.
TI
Tina 2 years ago
I agree with Toshia. Those commands should help in re-establishing the secure channels between the peers.
TO
Toshia 2 years ago
I think the engineer should run manage_procs.pl and sudo stats_unified.pl to resolve the issue.
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