According to Foster's Model of Operational Balance, how should business strategy be developed?
Foster's land management-based approach suggests that business strategy should not be dictated from the top down. Instead, it should involve both formal and informal groups throughout the organisation. This helps prevent artificial decision-making and misalignment between leaders and employees.
(LO 2.1, See p.77)
Zelda is the Head Consultant at Pirate Architects Ltd, which provides services to clients in the construction industry. She has a team of 20 consultants and is considering how many projects each team member should handle. In terms of capacity loading, which factors should Zelda consider when assigning projects? Select ALL that apply.
Capacity loading determines how much work each employee can handle. Key factors include experience, efficiency, time availability, and effectiveness. Salary is not relevant to determining workload capacity---though managers might mistakenly believe higher-paid employees should take on more. (See p.181)
Gill runs the operations department of a manufacturing organisation in Wales. The department emulates best practices from competitors through benchmarking and has recently introduced Six Sigma to prevent operational problems. Which of the following best describes Gill's approach to operations function?
This aligns with externally neutral, which includes:
Benchmarking against competitors
Adopting best practices (Lean, Six Sigma, BPR, TQM)
Emulating successful industry models
(LO 2.1, See p.99)
Which of the following are benefits of optimising the supply chain? Select ALL that apply.
Optimising the supply chain brings benefits such as increased flexibility, higher profit margins, better demand forecasting, and waste reduction.
Use of AI and technology (D) is incorrect because it is a method to achieve supply chain optimisation, not a benefit itself.
(LO 1.1, See p.3)
When designing a supply network, which of the following stages should be completed first?
The correct sequence for designing a supply network is:
Determine strategic objectives
Confirm the network scope
Analyse potential risks
Determine the approach for managing material and information flow
Track material and information flow
Since network scope defines the boundaries, scale, and overall structure of the network, it must be confirmed first. (LO 1.1, See p.3)
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