CIPS Exam L6M10 Topic 4 Question 13 Discussion

Actual exam question for CIPS's L6M10 exam

Question #: 13
Topic #: 4

[All L6M10 Questions]

Why are online returns becoming a significant concern in the context of reverse logistics?

AOnline retailers do not have proper returns management systems in place.

BThe growth of online sales has led to a decrease in product returns.

COnline returns are increasing at a much faster rate compared to counter sales returns.

DCustomers are less likely to return products purchased online.

Show Suggested Answer

Suggested Answer: C

As online and e-commerce sales increase, the rate of returns has increased and is almost double the rate of counter sales returns. [P-150]

by Carlee at Jul 08, 2025, 02:00 PM

Limited Time Offer

25%

Off

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!