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CIPS L5M8 Exam - Topic 3 Question 16 Discussion

Posted by Shenika on Jun 22, 2026 at 01:37 AM

What is the name of the evolutionary stage in a company's development in which an organisation overcomes the burden of bureaucracy through the use of interpersonal communication and the introduction of a new organisational design such as a matrix structure?

Suggested Answer: B

In Greiner's growth phases, the collaboration phase addresses bureaucratic overload using teamwork, interpersonal collaboration, and flexible structures (e.g., matrix). It follows creative direction delegation coordination collaboration.


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12 comments · newest first
WI
Willow 2 months ago
I'm leaning towards C) co-ordination evolution. It emphasizes the new structure.
KA
Karol 3 months ago
I feel like A) direction evolution could work too. But collaboration seems more accurate.
CA
Carma 3 months ago
I think it's B) collaboration evolution. It fits the description well.
PR
Precious 3 months ago
I thought it was D) creative evolution, but now I'm not so sure.
FR
Franchesca 3 months ago
I remember learning about this, definitely C) co-ordination evolution.
AL
Alex 3 months ago
Wait, is that really what it's called? Sounds a bit off.
ME
Melinda 4 months ago
Totally agree, that makes sense!
ED
Edward 4 months ago
I think it's B) collaboration evolution.
JU
Judy 4 months ago
I thought "creative evolution" was about innovation, so I'm leaning towards "coordination evolution" for this question.
ON
Ona 4 months ago
I feel like the answer could be "collaboration evolution" since it emphasizes interpersonal communication, but I might be mixing it up with another concept.
TE
Tenesha 4 months ago
I remember discussing something similar in class about how organizations evolve, but I can't recall if it was called collaboration or coordination evolution.
NA
Nan 4 months ago
I think this might be related to how companies adapt to change, but I'm not entirely sure which term fits best.
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