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CIPS L5M8 Exam - Topic 3 Question 16 Discussion

What is the name of the evolutionary stage in a company's development in which an organisation overcomes the burden of bureaucracy through the use of interpersonal communication and the introduction of a new organisational design such as a matrix structure?
B) collaboration evolution
A) direction evolution
C) co-ordination evolution
D) creative evolution

CIPS L5M8 Exam - Topic 3 Question 16 Discussion

Actual exam question for CIPS's L5M8 exam
Question #: 16
Topic #: 3
[All L5M8 Questions]

What is the name of the evolutionary stage in a company's development in which an organisation overcomes the burden of bureaucracy through the use of interpersonal communication and the introduction of a new organisational design such as a matrix structure?

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Suggested Answer: B

In Greiner's growth phases, the collaboration phase addresses bureaucratic overload using teamwork, interpersonal collaboration, and flexible structures (e.g., matrix). It follows creative direction delegation coordination collaboration.


by Shenika at Jun 22, 2026, 01:37 AM

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Willow
14 days ago
I'm leaning towards C) co-ordination evolution. It emphasizes the new structure.
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Karol
19 days ago
I feel like A) direction evolution could work too. But collaboration seems more accurate.
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Carma
25 days ago
I think it's B) collaboration evolution. It fits the description well.
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Precious
30 days ago
I thought it was D) creative evolution, but now I'm not so sure.
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Franchesca
1 month ago
I remember learning about this, definitely C) co-ordination evolution.
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Alex
1 month ago
Wait, is that really what it's called? Sounds a bit off.
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Melinda
2 months ago
Totally agree, that makes sense!
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Edward
2 months ago
I think it's B) collaboration evolution.
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Judy
2 months ago
I thought "creative evolution" was about innovation, so I'm leaning towards "coordination evolution" for this question.
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Ona
2 months ago
I feel like the answer could be "collaboration evolution" since it emphasizes interpersonal communication, but I might be mixing it up with another concept.
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Tenesha
2 months ago
I remember discussing something similar in class about how organizations evolve, but I can't recall if it was called collaboration or coordination evolution.
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Nan
2 months ago
I think this might be related to how companies adapt to change, but I'm not entirely sure which term fits best.
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