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CIPS L5M8 Exam - Topic 1 Question 12 Discussion

Actual exam question for CIPS's L5M8 exam
Question #: 12
Topic #: 1
[All L5M8 Questions]

What is the name of the evolutionary stage in a company's development in which an organisation overcomes the burden of bureaucracy through the use of interpersonal communication and the introduction of a new organisational design such as a matrix structure?

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Suggested Answer: B

In Greiner's growth phases, the collaboration phase addresses bureaucratic overload using teamwork, interpersonal collaboration, and flexible structures (e.g., matrix). It follows creative direction delegation coordination collaboration.


by Boris at Apr 12, 2026, 02:51 AM

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Adelina
2 days ago
I remember something about coordination in a matrix structure, so maybe it's C) co-ordination evolution? That seems to fit the question too.
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Jarod
7 days ago
I think the answer might be B) collaboration evolution, but I'm not entirely sure. It sounds familiar from our discussions on organizational design.
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