CIPS L5M8 Exam - Topic 3 Question 16 Discussion

Actual exam question for CIPS's L5M8 exam

Question #: 16
Topic #: 3

What is the name of the evolutionary stage in a company's development in which an organisation overcomes the burden of bureaucracy through the use of interpersonal communication and the introduction of a new organisational design such as a matrix structure?

Adirection evolution

Bcollaboration evolution

Cco-ordination evolution

Dcreative evolution

Show Suggested Answer

Suggested Answer: B

In Greiner's growth phases, the collaboration phase addresses bureaucratic overload using teamwork, interpersonal collaboration, and flexible structures (e.g., matrix). It follows creative direction delegation coordination collaboration.

by Shenika at Jun 22, 2026, 01:37 AM

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Judy

8 hours ago

I thought "creative evolution" was about innovation, so I'm leaning towards "coordination evolution" for this question.

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Ona

6 days ago

I feel like the answer could be "collaboration evolution" since it emphasizes interpersonal communication, but I might be mixing it up with another concept.

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Tenesha

11 days ago

I remember discussing something similar in class about how organizations evolve, but I can't recall if it was called collaboration or coordination evolution.

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Nan

16 days ago

I think this might be related to how companies adapt to change, but I'm not entirely sure which term fits best.

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