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CIPS L5M3 Exam - Topic 2 Question 53 Discussion

Posted by Xuan on Jul 08, 2025 at 09:29 PM

Franky B's is a popular restaurant chain which is seeking a resolution to a conflict it has with its supplier of Fried Chicken. It is looking for a dispute resolution that does not involve the court but in which an expert third party will make a binding decision. Which is the most suitable dispute resolution method for Franky B's?

Suggested Answer: B

This is Adjudication. The other answers are incorrect- litigation involves the court. Conciliation and mediation do not provide binding decisions. P. 143


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32 comments · newest first
JA
Janey 10 months ago
Really? Binding decisions sound risky…
JA
Janey 10 months ago
Wait, why not mediation? Seems more friendly.
AP
Apolonia 11 months ago
Definitely agree, it’s binding and quick.
MA
Maryanne 11 months ago
Adjudication fits perfectly for this situation!
LA
Laticia 11 months ago
I think adjudication is the way to go!
WA
Walton 11 months ago
I feel like litigation is definitely not the right choice here since they want to avoid court, but I'm torn between adjudication and conciliation.
LE
Leonida 11 months ago
Conciliation sounds familiar, but I can't recall if it leads to a binding outcome like adjudication does.
RO
Roosevelt 12 months ago
I remember practicing a similar question, and I think mediation is more about finding a mutual agreement rather than a binding decision.
WA
Wayne 12 months ago
I think the answer might be adjudication since it involves an expert making a binding decision, but I'm not entirely sure.
MI
Mickie 12 months ago
I think the answer is D, mediation. Even though it doesn't involve a binding decision, the question says the restaurant is looking for a "dispute resolution that does not involve the court but in which an expert third party will make a binding decision." Mediation seems to fit that description best.
AN
Antonio 1 year ago
Okay, let me break this down. The key things are that it needs to be a binding decision and avoid the courts. I'm leaning towards B, adjudication, since that fits those criteria, but I want to double-check the definitions just to be sure.
GR
Gregoria 1 year ago
Hmm, I'm a bit unsure about this one. The question mentions avoiding court, so I'm not sure if litigation is the right answer. I'll have to think through the differences between the dispute resolution methods more carefully.
AD
Adell 1 year ago
This seems like a straightforward question. I think the answer is B, adjudication, since it involves a binding decision by an expert third party, which is what the question is asking for.
TW
Twana 1 year ago
I'm just hoping Franky B's doesn't end up in a food fight with their supplier. That would be the worst way to resolve this dispute!
KA
Kayleigh 1 year ago
Hmm, I don't know. Conciliation might be worth a shot - it could help the two parties come to an agreement without a third-party decision. But mediation or adjudication are probably safer bets.
VI
Vincent 1 year ago
↳ replying to Kayleigh
I agree, but mediation might be more effective in this situation.
NA
Nan 1 year ago
↳ replying to Kayleigh
I think conciliation could work, it might help both sides find common ground.
RO
Roosevelt 1 year ago
I believe adjudication might be quicker, but it's more formal and less flexible than mediation or conciliation.
BR
Brigette 1 year ago
Conciliation could also work, it's similar to mediation but with more guidance from the third party.
SH
Shayne 1 year ago
I agree with Bernadine, mediation is a more collaborative approach.
HE
Herminia 1 year ago
Definitely not litigation! That would just make things worse and more expensive. Mediation or adjudication are the way to go here.
ED
Edna 1 year ago
↳ replying to Herminia
Adjudication could also be a good choice for resolving the conflict.
DO
Donette 1 year ago
↳ replying to Herminia
I think mediation would be the best option for Franky B's.
LO
Loise 1 year ago
↳ replying to Herminia
I agree, litigation should be avoided at all costs.
BE
Bernadine 1 year ago
I think mediation would be the best option for Franky B's.
BE
Benton 1 year ago
Adjudication seems like the way to go. A third-party expert making a binding decision sounds exactly like what Franky B's needs to resolve this conflict.
TR
Tran 1 year ago
I think mediation would be the best option for Franky B's. It allows them to have a third-party expert make a binding decision without the hassle of going to court.
IR
Irma 1 year ago
↳ replying to Tran
I think conciliation could also be a good choice for resolving the conflict with the supplier.
CL
Clay 1 year ago
↳ replying to Tran
Adjudication might be a good choice for Franky B's. It involves a third party making a binding decision based on evidence presented.
YO
Yoko 1 year ago
↳ replying to Tran
Conciliation could also work for Franky B's. It involves a neutral third party helping the parties reach a settlement.
RO
Rory 1 year ago
↳ replying to Tran
I agree, mediation seems like the most suitable option for Franky B's.
EL
Ellsworth 1 year ago
↳ replying to Tran
I agree, mediation seems like a good option for Franky B's. It's less formal than litigation.
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