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CIPS L4M6 Exam - Topic 9 Question 36 Discussion

Posted by Rima on Apr 13, 2024 at 12:04 PM

Which of the following are examples of ways in which businesses can add value? Select THREE that apply.

Suggested Answer: D

The correct answer is 'greater creativity'. A synergy is the concept that the value and performance of two companies combined will be greater than the sum of the separate individual parts. P.160


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40 comments · newest first
QU
Quinn 11 months ago
A win-win price is a smart move for businesses!
BE
Beth 11 months ago
Wait, reducing customer service levels? That can't be right...
MA
Mariann 12 months ago
Product features and benefits are a must!
SH
Shaquana 12 months ago
Definitely agree with investing in customers.
LE
Leatha 1 year ago
Excellent service is key!
MA
Mari 1 year ago
I feel like investing in customers is important, but I can't remember if it was one of the top three in our examples. It just seems right!
EV
Evangelina 1 year ago
Product features and benefits seem like a solid choice too. We had a case study that emphasized how those can differentiate a business.
LA
Lashandra 1 year ago
I'm not so sure about the win-win price option. I remember discussing pricing strategies, but I can't recall if that specifically adds value.
GI
Giovanna 1 year ago
I think delivering excellent service is definitely one of the ways to add value. It seems like a common theme in our practice questions.
BU
Buddy 1 year ago
Easy peasy! Delivering excellent service, product features and benefits, and offering convenience are all textbook examples of how businesses can add value. I'll select those three without hesitation.
MI
Mitsue 1 year ago
Okay, let me think this through. Delivering excellent service and investing in customers seem like clear ways to add value. I'm a bit uncertain about "creating a win-win price" - not sure if that's considered adding value or just good pricing strategy. I'll play it safe and stick with the more straightforward options.
ME
Melodie 1 year ago
Hmm, I'm a bit unsure about this one. There are a few options that seem like they could be value-adding, but I'm not totally confident. I'll probably just go with the ones that seem the most obvious, like excellent service and product features.
WI
Willow 1 year ago
This looks like a straightforward question about ways businesses can add value. I'll start by identifying the three options that seem most clearly related to adding value, like delivering excellent service, product features and benefits, and offering convenience.
GE
Geraldine 1 year ago
The wording on some of these options is a bit confusing. I'll need to read them carefully.
DE
Delpha 1 year ago
Okay, let me see here. Weekly, monthly, and quarterly seem like the obvious choices, but I want to make sure I'm not missing anything. I'll double-check the options to be certain.
AA
Aaron 1 year ago
Hmm, I'm a bit unsure about this one. The options seem similar, and I'm not entirely sure which one is the best approach. I'll have to read through them again carefully.
FE
Felton 1 year ago
Investing in customers? That's like buying a Ferrari and then never taking it out of the garage. Gotta put that money to work!
EM
Emile 1 year ago
Reducing customer service levels? What is this, the 'How to Lose Customers and Alienate People' guide?
ME
Merilyn 1 year ago
↳ replying to Emile
Providing excellent customer service
CH
Cheryl 1 year ago
↳ replying to Emile
Offering competitive pricing
AU
Augustine 1 year ago
↳ replying to Emile
Improving product quality
MA
Margurite 1 year ago
A win-win price? Sounds like a magical unicorn. I'll believe it when I see it. B is questionable at best.
MY
Myra 1 year ago
↳ replying to Margurite
F: Expanding into new markets
HO
Honey 1 year ago
↳ replying to Margurite
E: Investing in employee training and development
GW
Gwenn 1 year ago
↳ replying to Margurite
D: Increasing prices without justification
TE
Tenesha 1 year ago
↳ replying to Margurite
C: Implementing cost-cutting measures
DE
Derrick 1 year ago
↳ replying to Margurite
B: Providing high-quality products or services
GA
Gary 1 year ago
↳ replying to Margurite
A: Offering personalized customer service
SH
Shantay 2 years ago
Investing in customers? That's a no-brainer. E is a must-pick in my book. Gotta spend money to make money, am I right?
TE
Telma 1 year ago
↳ replying to Shantay
Absolutely, spending money to make money is key in business.
VI
Vincent 1 year ago
↳ replying to Shantay
Yes, E is a great option for businesses looking to grow.
BE
Beula 1 year ago
↳ replying to Shantay
Investing in customers is definitely a way to add value.
AL
Alease 2 years ago
Reducing customer service levels? Seriously? That's like the opposite of adding value. D is clearly the wrong answer here.
NA
Natalie 1 year ago
↳ replying to Alease
Investing in customers is also important for adding value to a business.
NA
Natalie 2 years ago
↳ replying to Alease
Definitely, businesses should focus on delivering excellent service to add value.
NA
Natalie 2 years ago
↳ replying to Alease
I agree, reducing customer service levels does not add value.
AL
Alex 2 years ago
A, C, and F are definitely the ways to add value. Delivering excellent service, highlighting product features, and offering convenience - that's the way to go!
AM
Amber 2 years ago
I also think offering convenience is important. So, I would choose A, C, and F as examples of ways businesses can add value.
LO
Louvenia 2 years ago
I agree with Phil. Delivering excellent service, product features, and investing in customers definitely add value.
PH
Phil 2 years ago
I think A, C, and E are ways businesses can add value.
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