CIMAPRO19-P02-1 Exam - Topic 5 Question 110 Discussion
A manufacturing company is in the process of introducing just in time (JIT) and total quality management (TQM) into every aspect of its value chain.Which TWO of the following are appropriate changes to make to the support activities in the organization's value chain?
D) Procurement would need to arrange to purchase goods so that they are delivered as required. and F) Technology development would need to ensure that processes are continually improving.
A) Inbound logistics would need to ensure that materials of appropriate quality are delivered on a just in time basis.
B) Operations would need to be carried out on a right first time basis as any failure could delay production.
C) After sales service would need to ensure that appraisal costs are kept to a minimum.
E) Firm infrastructure would need to arrange appropriate training courses for staff.
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