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When implementing a new IT systemand according to the theory of Kotter, Schlesinger and Sache,which of the following is a benefit of using participation as a way of overcoming resistance to change?
Suggested Answer: A
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4 comments · newest first
FI
Fidelia
38 minutes ago
I vaguely recall a practice question that mentioned orderly conflict resolution, so maybe option C is relevant here?
RE
Rebecka
5 days ago
I feel like option D could be a strong choice too, since understanding benefits usually helps people accept changes better.
KE
Kenny
10 days ago
I'm not entirely sure, but I remember something about compromise being important in overcoming resistance. Maybe option B?
BE
Becky
16 days ago
I think option A makes sense because involving users can really boost their commitment to the change.