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CIMAPRA19-E01-1 Exam - Topic 2 Question 23 Discussion

Actual exam question for CIMA's CIMAPRA19-E01-1 exam

Question #: 23
Topic #: 2

[All CIMAPRA19-E01-1 Questions]

WhichTHREEof the followingareaswould be improvedby an organisationusinga Customer Relationship Management (CRM) system?

ASales

BMarketing

CCustomer service

DBudgeting

EOperations

FInventory management

Show Suggested Answer

Suggested Answer: A, B, C

by Alaine at May 04, 2022, 12:51 AM

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Providencia

9 months ago

Operations might see some changes, but not as much.

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Elise

9 months ago

Wait, budgeting? Not sure about that one.

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Vanna

9 months ago

Customer service is a big win with CRM!

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Lenna

9 months ago

Totally agree, marketing benefits too.

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Stefany

9 months ago

Definitely improves sales!

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Lashaunda

10 months ago

This is a good test of my SSO knowledge. I feel pretty confident about this, so I'll go through the options and select the two that I believe are correct.

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Vicki

10 months ago

I'm a bit unsure about the Source field. I feel like it could sometimes be empty but I can't recall for sure.

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Shanda

10 months ago

I vaguely remember something about needing to check the status like 'Busy'... could that relate to option B? Maybe it has more context?

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Glen

10 months ago

Hmm, I'm a bit unsure on this one. The GDPR has so many different requirements, it's hard to pinpoint which one would be the most significant challenge for BYOD. I'll have to think this through.

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