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CIMAPRA19-E01-1 Exam - Topic 2 Question 23 Discussion

Posted by Alaine on May 04, 2022 at 12:51 AM

WhichTHREEof the followingareaswould be improvedby an organisationusinga Customer Relationship Management (CRM) system?

Suggested Answer: A, B, C

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9 comments · newest first
PR
Providencia 12 months ago
Operations might see some changes, but not as much.
EL
Elise 1 year ago
Wait, budgeting? Not sure about that one.
VA
Vanna 1 year ago
Customer service is a big win with CRM!
LE
Lenna 1 year ago
Totally agree, marketing benefits too.
ST
Stefany 1 year ago
Definitely improves sales!
LA
Lashaunda 1 year ago
This is a good test of my SSO knowledge. I feel pretty confident about this, so I'll go through the options and select the two that I believe are correct.
VI
Vicki 1 year ago
I'm a bit unsure about the Source field. I feel like it could sometimes be empty but I can't recall for sure.
SH
Shanda 1 year ago
I vaguely remember something about needing to check the status like 'Busy'... could that relate to option B? Maybe it has more context?
GL
Glen 1 year ago
Hmm, I'm a bit unsure on this one. The GDPR has so many different requirements, it's hard to pinpoint which one would be the most significant challenge for BYOD. I'll have to think this through.
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