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Certinia PSA-Sysadmin Exam - Topic 4 Question 57 Discussion

Posted by Kent on Apr 05, 2026 at 03:27 PM

What tools can you use to customize your workspaces?

Suggested Answer: A

To customize your workspaces in Certinia PSA, you can use the following tools:

Navigation Configuration Builder:

Allows you to configure the workspace navigation and define available links.

Customizes the layout and sections of workspaces.

Lightning App Builder:

Enables customization of Lightning pages, including adding/removing components.

Used to adjust the UI and layout of the workspace.

PSA Administration Tool:

Allows administrators to configure PSA-specific settings.

Used for advanced PSA configurations and settings.

These tools help tailor workspaces to fit business needs by adding relevant data, reports, and quick access links.


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12 comments · newest first
RO
Rozella 3 months ago
Option C seems good too, but Heroku is not always needed.
AL
Alecia 3 months ago
I prefer option B. Highlights Configuration Builder is useful.
TE
Tesha 3 months ago
I think option A is the best. Those tools are essential.
DE
Devora 3 months ago
I’m surprised that people overlook the Lighting App Builder!
LI
Linwood 3 months ago
A seems solid, but B has more options.
EL
Elfrieda 4 months ago
Wait, Heroku App Builder? That’s not usually for workspaces!
HE
Herminia 5 months ago
I disagree, B has the Highlights Configuration Builder which is key.
TE
Teddy 5 months ago
I think A is the right answer!
ME
Melissia 6 months ago
I’m leaning towards option A, but I keep second-guessing myself about the PSA Administration Tool.
LO
Lottie 6 months ago
I practiced a similar question, and I feel like the Heroku App Builder might not fit with the other tools listed.
AA
Aaron 6 months ago
I think the Lighting App Builder is definitely one of the tools, but I can't recall if Highlights Configuration Builder is a real thing or just a mix-up.
SO
Son 6 months ago
I remember studying the Navigation Configuration Builder, but I'm not sure if the PSA Administration Tool is the right choice here.
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