Certinia Exam PSA-Sysadmin Topic 2 Question 27 Discussion

Actual exam question for Certinia's PSA-Sysadmin exam

Question #: 27
Topic #: 2

You are in the process of migrating historical Skills and Certification information from your company's legacy system into FinancialForce PS

ASince the historical data volume is relatively low, you have decided to migrate the data manually and not use the Data Loader tool.
Using the Manager Skills and Certification lightning component, you first select the internal resource's name for whom you want to capture the 'Skills and Certification' ratings. However, you notice you do not have the option to 'Add' new skills and Certification for that resource on the screen. You are one of the Salesforce/PSA System Administrators for your company and have the System Administrator profile.
Of the following, which one could explain why you are unable to migrate skills data for that resource?

AYou do not have the required Skills and Certification Entry Permission Set assigned to the resource

BYou do not have the 'Allow Skills and Certification Entry' set to TRUE in the Custom Settings > Permission Control Settings

CYou do not have the 'Skills and Certification Entry' Permission Control set to TRUE

Show Suggested Answer

Suggested Answer: C

by Orville at Jul 18, 2024, 02:55 AM

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Scarlet

19 days ago

I heard the Salesforce team was so focused on 'Skills and Certification' that they forgot to give the admins the right permissions. Oops!

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Lourdes

22 days ago

I bet the developer who set this up forgot to include the 'Any Skill' permission. That's the real answer here. *chuckles*

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Merilyn

24 days ago

This is a classic case of 'Read the fine print!' The answer is definitely A. We need that specific permission set assigned to the resource.

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Virgina

18 days ago

I think the reason you can't add new skills for that resource is because you don't have the required permission set assigned.

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Shad

1 months ago

Hmm, I'm going to go with C. The 'Skills and Certification Entry' permission control needs to be enabled for the admin profile. Sounds like a simple oversight.

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Emmanuel

19 days ago

C) You do not have the 'Skills and Certification Entry' Permission Control set to TRUE

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Dewitt

21 days ago

B) You do not have the 'Allow Skills and Certification Entry' set to TRUE in the Custom Settings > Permission Control Settings

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Phyliss

23 days ago

A) You do not have the required Skills and Certification Entry Permission Set assigned to the resource

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Serina

1 months ago

I think the answer is B. The custom settings should allow for Skills and Certification entry, otherwise we won't see the option to add new ones.

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Lina

Yes, that makes sense. The custom settings control the permissions for adding new skills and certifications.

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Leonida

13 days ago

I think the answer is B. The custom settings should allow for Skills and Certification entry, otherwise we won't see the option to add new ones.

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Zona

2 months ago

I believe the issue might be with the 'Allow Skills and Certification Entry' setting in the Custom Settings. We should check that as well.

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Elmer

2 months ago

I agree with Nathalie. We need to make sure the Permission Set is assigned correctly to be able to add new skills and certifications for the resource.

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Nathalie

2 months ago

I think the reason we can't migrate the skills data is because we don't have the required Permission Set assigned to the resource.

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