Discuss Certinia PSA-Sysadmin Exam Topic 2 Question 27

You are in the process of migrating historical Skills and Certification information from your company's legacy system into FinancialForce PS

ASince the historical data volume is relatively low, you have decided to migrate the data manually and not use the Data Loader tool.
Using the Manager Skills and Certification lightning component, you first select the internal resource's name for whom you want to capture the 'Skills and Certification' ratings. However, you notice you do not have the option to 'Add' new skills and Certification for that resource on the screen. You are one of the Salesforce/PSA System Administrators for your company and have the System Administrator profile.
Of the following, which one could explain why you are unable to migrate skills data for that resource?

AYou do not have the required Skills and Certification Entry Permission Set assigned to the resource

BYou do not have the 'Allow Skills and Certification Entry' set to TRUE in the Custom Settings > Permission Control Settings

CYou do not have the 'Skills and Certification Entry' Permission Control set to TRUE

Suggested Answer: C

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38 comments · newest first

Marge 10 months ago

Yup, it's all about those Custom Settings!

Jade 11 months ago

I thought all admins had full access. This is surprising!

Allene 11 months ago

Wait, can you really migrate without the Data Loader?

Edwin 11 months ago

Definitely need that Permission Set assigned.

Veta 11 months ago

Sounds like a permission issue. Check those settings!

Tandra 12 months ago

I vaguely remember something about needing the right permissions, but I’m not confident if it’s the Permission Set or the Custom Settings that are causing the issue here.

Shanice 12 months ago

I feel like it might be option C since it mentions the Permission Control directly. I just can't recall if that setting is always required.

Kimbery 12 months ago

I think we practiced a similar question where the issue was related to custom settings. Could it be option B about the 'Allow Skills and Certification Entry'?

Erinn 1 year ago

I remember we discussed the importance of permission sets in class, but I'm not entirely sure which one is specifically needed for Skills and Certification.

Brandon 1 year ago

This is a good test of our understanding of the FinancialForce PS permissions model. I feel confident I can identify the correct explanation.

Chuck 1 year ago

I've encountered similar issues with permissions before, so I think I have a good handle on how to approach this. I'll carefully consider each of the options provided.

Micaela 1 year ago

Okay, let me think this through step-by-step. The key is identifying which permission setting is preventing the skills and certification entry.

Lettie 1 year ago

Hmm, I'm a bit confused about the different permission settings mentioned. I'll need to review those carefully to determine the likely cause.

Lura 1 year ago

This question seems straightforward, but I want to make sure I understand the details correctly before answering.

Beatriz 1 year ago

I think the answer might be DNS since it translates domain names to IP addresses, but I'm not completely sure.

Cruz 1 year ago

I vaguely recall SNMP being related to network monitoring, but I'm not confident it pertains to handling recorded video during maintenance.

Dana 1 year ago

This seems like a pretty straightforward question about network drivers in a para-virtualized environment. I think I've got a good handle on this topic, so I'll give it a shot.

Scarlet 1 year ago

I heard the Salesforce team was so focused on 'Skills and Certification' that they forgot to give the admins the right permissions. Oops!

Lourdes 1 year ago

I bet the developer who set this up forgot to include the 'Any Skill' permission. That's the real answer here. *chuckles*

Merilyn 1 year ago

This is a classic case of 'Read the fine print!' The answer is definitely A. We need that specific permission set assigned to the resource.

Cathrine 1 year ago

↳ replying to Merilyn

Let's check the Permission Control Settings and make sure everything is configured properly for adding new skills and certifications.

Cristy 1 year ago

↳ replying to Merilyn

Got it, I'll check and make sure that permission set is assigned before trying to migrate the skills data.

Kanisha 1 year ago

↳ replying to Merilyn

You're right, it must be the Permission Set that's missing. We need to make sure that's set up correctly.

Goldie 1 year ago

↳ replying to Merilyn

I think the reason you can't add new skills for that resource is because you don't have the required Permission Set assigned.

Joaquin 1 year ago

↳ replying to Merilyn

Yes, you're right. We need to make sure the Skills and Certification Entry Permission Set is assigned to the resource.

Virgina 1 year ago

↳ replying to Merilyn

I think the reason you can't add new skills for that resource is because you don't have the required permission set assigned.

Shad 1 year ago

Hmm, I'm going to go with C. The 'Skills and Certification Entry' permission control needs to be enabled for the admin profile. Sounds like a simple oversight.

Emmanuel 1 year ago

↳ replying to Shad

C) You do not have the 'Skills and Certification Entry' Permission Control set to TRUE

Dewitt 1 year ago

↳ replying to Shad

B) You do not have the 'Allow Skills and Certification Entry' set to TRUE in the Custom Settings > Permission Control Settings

Phyliss 1 year ago

↳ replying to Shad

A) You do not have the required Skills and Certification Entry Permission Set assigned to the resource

Serina 1 year ago

I think the answer is B. The custom settings should allow for Skills and Certification entry, otherwise we won't see the option to add new ones.

Clay 1 year ago

↳ replying to Serina

We should double-check the custom settings to make sure everything is configured correctly.

Tiera 1 year ago

↳ replying to Serina

I agree. It's important to have the correct settings enabled to ensure smooth data migration.

Lina 1 year ago

↳ replying to Serina

Yes, that makes sense. The custom settings control the permissions for adding new skills and certifications.

Leonida 1 year ago

↳ replying to Serina

I think the answer is B. The custom settings should allow for Skills and Certification entry, otherwise we won't see the option to add new ones.

Zona 2 years ago

I believe the issue might be with the 'Allow Skills and Certification Entry' setting in the Custom Settings. We should check that as well.

Elmer 2 years ago

I agree with Nathalie. We need to make sure the Permission Set is assigned correctly to be able to add new skills and certifications for the resource.

Nathalie 2 years ago

I think the reason we can't migrate the skills data is because we don't have the required Permission Set assigned to the resource.

Certinia PSA-Sysadmin Exam - Topic 2 Question 27 Discussion