Certinia PSA-Sysadmin Exam - Topic 1 Question 36 Discussion

Actual exam question for Certinia's PSA-Sysadmin exam

Question #: 36
Topic #: 1

A manager was looking at utilization for a resource for the last two months. The resource was identified as 80% utilized for each month, but the subtotal section showed 160% for the user for that same two month period.

How can the report be fixed to show 80% instead of 160%?

AAdjust the Resource's work calendar to 40 hours and refresh the report

BCreate a Summary Level formula so the subtotal is calculated and not summed

CSet the 'Utilization' setting for Target Utilization Approach to 'Weighted'

Show Suggested Answer

Suggested Answer: B

by Tamekia at Oct 21, 2024, 07:36 AM

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Rodrigo

6 months ago

Adjusting the work calendar could help too, but not sure it’s the best fix.

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Lisandra

6 months ago

Totally agree with Sarah, that subtotal needs fixing.

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Angella

6 months ago

Wait, how can you get over 100% utilization?

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Magdalene

7 months ago

I think option B makes the most sense!

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Rebeca

7 months ago

Seems like a classic case of double counting.

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Lilli

7 months ago

I think I read that subtotals can be misleading if they just sum percentages. So, option B sounds like it could fix the issue, but I’m not 100% sure.

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Billye

7 months ago

I practiced a similar question where we had to adjust settings for utilization. I feel like option C could be relevant, but I’m not confident.

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Katie

7 months ago

I'm not entirely sure, but I think adjusting the work calendar could help. It seems like it might change how the utilization is calculated.

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Lenny

8 months ago

I remember something about how subtotals can sometimes just add up percentages instead of averaging them. Maybe option B is the right choice?

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Aleshia

8 months ago

I'm feeling pretty confident about this one. The key is to adjust the report settings to calculate the utilization correctly. Option C, setting the Utilization setting to 'Weighted', should do the trick.

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Dallas

8 months ago

Okay, I've got this. The issue is that the subtotal is summing the utilization instead of calculating the average. Option B to create a summary level formula is definitely the right fix here.

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Erick

8 months ago

Hmm, I'm a bit confused by this one. The utilization is showing as 80% for each month, but the subtotal is 160%. I'll need to think through this carefully to figure out the best approach.

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Veronica

8 months ago

This seems like a straightforward issue with the report calculation. I think option B, creating a summary level formula, is the way to go here.

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Hubert

1 year ago

Haha, I bet the manager is scratching their head over this one. Maybe they need to hire a wizard to fix the report!

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Chan

11 months ago

C) Set the 'Utilization' setting for Target Utilization Approach to 'Weighted'

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Onita

11 months ago

B) Create a Summary Level formula so the subtotal is calculated and not summed

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Aja

11 months ago

A) Adjust the Resource's work calendar to 40 hours and refresh the report

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Cristal

1 year ago

Ooh, the 'Weighted' utilization setting could be the way to go. That might help consolidate the numbers correctly.

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Tish

11 months ago

Annett: Agreed. Let's update the setting and refresh the report to check the results.

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Ilene

11 months ago

User 3: Let's give it a try and see if it resolves the issue.

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Annett

1 year ago

User 2: That sounds like a good idea. It should help fix the report.

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Jacquline

1 year ago

User 1: I think we should go with option C and set the 'Utilization' setting to 'Weighted'.

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Lynda

1 year ago

Hmm, I'm not sure the work calendar adjustment would fix this. Seems like a problem with the way the subtotal is being calculated.

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Lorita

1 year ago

I'm not sure about that, maybe creating a Summary Level formula could also work to correct the subtotal calculation.

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Arlyne

1 year ago

This question is really tricky! I think the key is to understand how the utilization calculation is being done. The report seems to be double-counting the resource's time.

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