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Certinia Exam PSA-Sysadmin Topic 1 Question 18 Discussion

Actual exam question for Certinia's PSA-Sysadmin exam
Question #: 18
Topic #: 1
[All PSA-Sysadmin Questions]

In your company, you have 2 types of users:

Type 1: Employees that need to enter Timecards, Expenses, and need access to the Resource Planner

Type 2: Project Managers that need to enter Timecards, Expenses, and need access to the Resource Planner and the Project Planner

All employees are tied to the basic "Standard PSA User" profile that gives them access only to the "Accounts" and "Contacts" objects.

Kevin is a Type 1 employee. However, when he logs into his Salesforce org, he can see the tab for the Project Planner, along with Resource Planner, Timecards, and Expenses.

Which of the following troubleshooting steps would you take to stop the Project Planner tab from appearing in Kevin's App Menu?

Show Suggested Answer Hide Answer
Suggested Answer: A

by Kris at Apr 08, 2024, 04:48 AM

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Erin
22 days ago
Ah, the joys of Salesforce security. Kevin must be a real 'project manager' in his personal life to be getting into the Project Planner. Option B is the way to go, but I'd also check if he hasn't hacked the system somehow.
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Lai
23 days ago
Option A is the way to go. If Kevin's not assigned to the Project Manager Permission Set, he shouldn't be able to see that tab. Easy peasy!
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Norah
23 hours ago
A) Ensure Kevin is not assigned to the Project Manager Permission Set
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Alyce
29 days ago
Ha! Looks like Kevin's trying to sneak a peek at the Project Planner. Option B should take care of that little problem.
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Val
18 days ago
A) Ensure Kevin is not assigned to the Project Manager Permission Set
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Ruthann
2 months ago
I'd start with Option C. Checking his user profile to ensure the Project Planner is not visible is a good first step before digging deeper.
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Luann
3 days ago
If it's still showing up, we can then look into the Permission Control records for the 'Project Planner View' permission.
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Henriette
9 days ago
User 2: Yeah, that sounds like a good starting point. We should make sure he doesn't have access to it there.
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Derrick
11 days ago
User 1: Let's check Kevin's user profile first to see if the Project Planner is visible.
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Lonna
27 days ago
Let's check Kevin's user profile first to see if the Project Planner is visible.
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Ira
2 months ago
Another option could be to ensure that Kevin does not have a Permission Control record for the 'Project Planner View' permission.
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Carlene
2 months ago
Option B seems like the way to go. If Kevin has that 'Project Planner View' permission, it would explain why he can see the tab, even though he's not a Project Manager.
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Lashawn
2 months ago
I agree with Britt. If Kevin is not assigned to that Permission Set, then the Project Planner tab should not be visible to him.
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Britt
2 months ago
I think we should check if Kevin is assigned to the Project Manager Permission Set.
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