What methods should an administrator utilize to restore communication on a client running SEP for Mac?
To restore communication on a client running Symantec Endpoint Protection (SEP) for Mac, an administrator should use the Client Deployment Wizard to push out a communications package. This package re-establishes communication settings with the Symantec Endpoint Protection Manager (SEPM), ensuring the client can connect to the management server.
Why Use Client Deployment Wizard:
The Client Deployment Wizard allows administrators to deploy the communication settings (Sylink.xml) needed for the SEP client to reconnect to SEPM, re-establishing proper communication channels.
Why Other Options Are Less Suitable:
Sylink Drop Tool (Option B) is primarily used on Windows, not macOS.
SSH command (Option C) is not relevant for restoring SEPM communication settings.
Third-Party Deployment (Option D) is unnecessary when the Client Deployment Wizard is available.
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