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BICSI RCDDv14.1 Exam - Topic 1 Question 16 Discussion

A company CEO meets with key customers to learn how they can be better served Alter discovering that some executive team members disagree with each other, the CEO asks the program management office (PWO) to develop a program to better serve key customers based on their strategic importance to the company's long-term goals.What should the program manager do to establish and successfully manage the program's direction?
A) Create a program strategy to obtain the required funding from the portfolio decision team
B) Develop and foster relationships with stakeholders to improve communication
C) Conduct stakeholder interviews to address their concerns and expectations
D) Identify a list of projects, and then assign them suitable project managers

BICSI RCDDv14.1 Exam - Topic 1 Question 16 Discussion

Actual exam question for BICSI's RCDDv14.1 exam
Question #: 16
Topic #: 1
[All RCDDv14.1 Questions]

A company CEO meets with key customers to learn how they can be better served Alter discovering that some executive team members disagree with each other, the CEO asks the program management office (PWO) to develop a program to better serve key customers based on their strategic importance to the company's long-term goals.

What should the program manager do to establish and successfully manage the program's direction?

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Suggested Answer: A

by Jamal at Aug 09, 2023, 05:23 PM

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Celestina
10 months ago
Funding strategy is important, but it shouldn't be the first step!
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Lucille
11 months ago
Identifying projects first makes sense to me.
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Phillip
11 months ago
Not sure if just interviews will really solve the issues.
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Ashley
11 months ago
Totally agree, communication is everything!
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Galen
11 months ago
I think developing relationships with stakeholders is key.
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Jettie
12 months ago
I think identifying projects and assigning managers, like in option D, is important, but it feels like it should come after addressing stakeholder needs first.
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Cruz
12 months ago
I practiced a similar question where establishing a clear program direction was key. I wonder if option A about funding is too early in the process?
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Albina
12 months ago
I'm not entirely sure, but I feel like conducting interviews with stakeholders, like in option C, could really help clarify their expectations.
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Ettie
1 year ago
I remember we discussed the importance of stakeholder engagement in our last study session. I think option B might be the best choice.
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Laurene
1 year ago
I'm a bit confused. Does the question mean the URL has to be for the Facebook page specifically, or can it be any external URL? I want to make sure I understand the requirement correctly.
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Filiberto
1 year ago
Hmm, I'm a bit unsure about this one. I know Oracle Workflow is used for business process automation, but I'm not totally clear on the specific features. I'll have to think this through carefully.
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Tony
1 year ago
Ah, I remember now - the Daily Scrum is for the Development Team to sync up, so the answer must be B. Glad I brushed up on the Scrum basics.
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Jolanda
1 year ago
Key strategy: EMS sounds comprehensive, so I want the most holistic definition - probably not just about ambulances or a single protocol.
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Nicolette
1 year ago
I'm going with C) - stakeholder interviews are key. Gotta keep those executive team members from disagreeing too much, am I right? *wink wink*
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Rosalind
1 year ago
C) Conduct stakeholder interviews to address their concerns and expectations
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Timmy
1 year ago
B) Develop and foster relationships with stakeholders to improve communication
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An
1 year ago
A) Create a program strategy to obtain the required funding from the portfolio decision team
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Owen
1 year ago
D) Identifying projects and assigning project managers is a good operational step, but the program manager should first C) understand stakeholder expectations through interviews.
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Kiera
1 year ago
A) Create a program strategy to obtain the required funding from the portfolio decision team
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Silvana
1 year ago
D) Identify a list of projects, and then assign them suitable project managers
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Rosalind
1 year ago
B) Develop and foster relationships with stakeholders to improve communication
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Stephanie
1 year ago
C) Conduct stakeholder interviews to address their concerns and expectations
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Corinne
1 year ago
A) Creating a program strategy to obtain funding is a good start, but the program manager needs to go beyond that and C) engage with stakeholders to ensure the program aligns with their needs.
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Dick
1 year ago
C) Conduct stakeholder interviews to address their concerns and expectations
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Denny
1 year ago
B) Develop and foster relationships with stakeholders to improve communication
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Emogene
1 year ago
A) Create a program strategy to obtain the required funding from the portfolio decision team
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Lina
1 year ago
B) Developing relationships with stakeholders is definitely important, but I think the program manager should also C) conduct stakeholder interviews to fully understand their needs and concerns.
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Tamera
1 year ago
C) Conduct stakeholder interviews to address their concerns and expectations
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Evan
1 year ago
A) Create a program strategy to obtain the required funding from the portfolio decision team
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Youlanda
1 year ago
B) Developing relationships with stakeholders is definitely important, but I think the program manager should also C) conduct stakeholder interviews to fully understand their needs and concerns.
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Stephen
1 year ago
C) Conduct stakeholder interviews to address their concerns and expectations seems like the right approach. Getting buy-in from key stakeholders is crucial for the program's success.
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Pansy
1 year ago
D) Identify a list of projects, and then assign them suitable project managers
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Gaynell
1 year ago
C) Conduct stakeholder interviews to address their concerns and expectations
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Jacqueline
1 year ago
B) Develop and foster relationships with stakeholders to improve communication
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An
1 year ago
A) Create a program strategy to obtain the required funding from the portfolio decision team
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Gilma
1 year ago
D) Identify a list of projects, and then assign them suitable project managers
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Luisa
1 year ago
C) Conduct stakeholder interviews to address their concerns and expectations
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Gabriele
1 year ago
C) Conduct stakeholder interviews to address their concerns and expectations
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Lucia
1 year ago
B) Develop and foster relationships with stakeholders to improve communication
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Barabara
1 year ago
B) Develop and foster relationships with stakeholders to improve communication
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Elly
1 year ago
A) Create a program strategy to obtain the required funding from the portfolio decision team
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Georgeanna
1 year ago
A) Create a program strategy to obtain the required funding from the portfolio decision team
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Ronnie
1 year ago
I believe conducting stakeholder interviews to address their concerns and expectations is also important. It helps in understanding their needs better.
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Salena
2 years ago
I agree with Alonzo. Building strong relationships with stakeholders is crucial for the success of the program.
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Alonzo
2 years ago
I think the program manager should develop and foster relationships with stakeholders to improve communication.
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