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BICSI Exam RCDDv14.1 Topic 1 Question 14 Discussion

Actual exam question for BICSI's RCDDv14.1 exam
Question #: 14
Topic #: 1
[All RCDDv14.1 Questions]

A program manager joins a learn to fix a troubled enterprise-wide customer relationship management (CHM) system Analysis indicates that duplicate customer information data is resulting in redundant client information. The program manager accesses the knowledge repository tor similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity

What should the program manager do with the knowledge gained from this activity?

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Suggested Answer: A

by Justine at Jul 09, 2023, 09:18 AM

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Robt
15 days ago
I'd suggest an option E: Throw a celebratory dance party to commemorate the data integrity victory. Because who doesn't love a good CRM-themed shimmy?
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Nadine
18 days ago
B? Update the communications plan? Nah, that's like trying to teach a fish how to climb a tree. The focus should be on sharing the knowledge, not just managing the communication.
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Raelene
26 days ago
A? Really? Including it in a weekly report? That's like burying the treasure in your backyard and hoping someone stumbles upon it.
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Lorrine
8 days ago
C) Update the lessons learned database
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Ozell
9 days ago
B) Update the communications management plan
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Glendora
1 months ago
D seems like the obvious choice. Communicating the corrective action to the program sponsor is essential to keep them informed and get their buy-in for the changes.
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Whitney
18 days ago
A) Include the lessons learned in the weekly program report
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Rima
22 days ago
D) Communicate the corrective action to the program sponsor
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Desire
26 days ago
C) Update the lessons learned database
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Elouise
1 months ago
I'd go with C. Updating the lessons learned database is crucial to ensure the team and organization can refer back to this experience and apply those insights to future projects.
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Basilia
18 days ago
B) Update the communications management plan
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Malcolm
22 days ago
A) Include the lessons learned in the weekly program report
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Rueben
1 months ago
I believe communicating the corrective action to the program sponsor is also crucial for transparency and accountability.
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Yoko
2 months ago
I agree with Felicitas. Keeping track of lessons learned is important for future projects.
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Felicitas
2 months ago
I think the program manager should update the lessons learned database.
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Jani
2 months ago
I believe the program manager should also communicate the corrective action to the program sponsor for visibility and accountability.
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Dorethea
2 months ago
I agree with Marti. It's important to document the corrective action taken for future reference.
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Marti
2 months ago
I think the program manager should update the lessons learned database.
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