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BCS Exam BAPv5 Topic 5 Question 39 Discussion
Topic #: 5
IT services has commissioned a new desktop PC replacement project that has been funded and running for three months, with a fully-engaged sponsor and programme manager appointed
The head of IT services has not been involved beyond the initial project start-up interviews and has not attended any of the project meetings
What position on the power interest and does the head of IT services currently occupy?
The elements of the POPIT model that need further investigation are people and process. This is because the staff members have raised concerns about the compatibility of the new automated system with the current process of handling parcels without barcodes or with obscured barcodes, as well as the impact of the system on their job security. These concerns relate to the people element, which covers the roles, skills, attitudes, and behaviors of the staff, and the process element, which covers the activities, tasks, and procedures involved in delivering a service or product. Option C is the correct answer.
POPIT Model -- Four View Model | Taking A Holistic Perspective | BusinessAnalystMentor.com
Isaac
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