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BCS Exam BAPv5 Topic 5 Question 35 Discussion

Actual exam question for BCS's BAPv5 exam
Question #: 35
Topic #: 5
[All BAPv5 Questions]

Imani has been asked to prepare a SWOT analysis for her company, which sells van insurance Her investigation has revealed that

The company is a UK-based company which sells insurance in the UK and Ireland. The recent increase in home shopping has led to a corresponding increase in delivery drivers and vehicles across both markets However, the call centre, which serves both markets, has not been able to deal with the large influx of calls this has resulted in It is unclear whether in the longer term the call centre capacity needs to be expanded due to customers moving to digital channels and new regulatory hurdles, following Brexit. to trading in Ireland.

Which THREE of the following SHOULD be included in the SWOT analysis?

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Suggested Answer: B

The stakeholder management strategy for senior managers should be constant active management. Senior managers have high power and high interest in the project, as they are responsible for overseeing its implementation and ensuring its alignment with organizational goals. They also have influence over other stakeholders, such as end users and employees. Therefore, they need to be regularly engaged, consulted, informed, and involved in decision making throughout the project lifecycle. Option B is the correct answer.


Stakeholder Analysis using the Power Interest Grid - ProjectManagement.com

Power Interest Grid: How to Use, Benefits, Examples - KnowledgeHut

Contribute your Thoughts:

Lilli
25 days ago
I hope the call center can figure out a way to handle all those calls without driving the employees crazy. Maybe they need a few more 'chill out' rooms or something.
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Kate
8 days ago
We should definitely include 'Weakness' in the SWOT analysis to address the call center issue.
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Walker
2 months ago
The company's UK and Ireland presence sounds like a strength that they can leverage. And with all the technology involved in home shopping and insurance, that's definitely an important factor to consider in the SWOT analysis.
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Vallie
21 days ago
User 2
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Sarah
1 months ago
User 1
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Solange
2 months ago
Brexit-related regulatory hurdles in Ireland could be a major threat to the company's business. They'll need to stay on top of those changes to ensure they can continue operating there.
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Jesusita
2 months ago
The increase in home shopping and delivery drivers definitely sounds like an opportunity for the company to expand its van insurance offerings. But the call center struggling to keep up with the influx of calls is a clear weakness that needs to be addressed.
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Elza
20 days ago
Strength: Our company is UK-based and sells insurance in both the UK and Ireland, which could be seen as a strength in our SWOT analysis.
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Macy
24 days ago
Threat: It is unclear whether the call center capacity needs to be expanded due to customers moving to digital channels and new regulatory hurdles following Brexit.
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Desmond
29 days ago
Weakness: The call center struggling to keep up with the influx of calls is a clear weakness that needs to be addressed.
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Gerald
1 months ago
Opportunity: The increase in home shopping and delivery drivers could be a great opportunity for us to expand our van insurance offerings.
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Jesusita
2 months ago
I also think Strength should be included. The company being UK-based could be a strength in the analysis.
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Raina
2 months ago
I agree with Beckie. The increase in delivery drivers is an opportunity, the call center issue is a weakness, and Brexit regulations are a threat.
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Beckie
2 months ago
I think we should include Opportunity, Threat, and Weakness in the SWOT analysis.
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