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BCS Exam BAPv5 Topic 5 Question 26 Discussion

Actual exam question for BCS's BAPv5 exam
Question #: 26
Topic #: 5
[All BAPv5 Questions]

A business analyst has been carrying out investigations into a problem situation However, it is clear to the business analyst that, even after a number of interviews with individual stakeholders, some stakeholder s views still conflict.

Which investigation technique SHOULD be used to resolve the conflict and gain a consensus?

Show Suggested Answer Hide Answer
Suggested Answer: D

A workshop is a technique for conducting group discussions and activities with stakeholders to elicit, analyse, validate and prioritise their views and needs. It helps to facilitate effective communication and collaboration among stakeholders and resolve conflicts or issues. Therefore, option D is the correct answer, as a workshop would help the business analyst to resolve the conflict and gain a consensus among stakeholders who have different views after individual interviews. A workshop would help to bring together the conflicting stakeholders in one place and time and enable them to share and compare their views openly and constructively. A workshop would help to identify and address the sources and reasons of the conflict and find common ground and mutual understanding among stakeholders. A workshop would help to generate and evaluate different options or solutions that satisfy all or most of the stakeholder views and agree on the best one for further development and implementation. Option A is not a correct answer, as scenario analysis is not a technique for resolving conflict and gaining consensus among stakeholders who have different views after individual interviews. Scenario analysis is a technique for exploring how different scenarios or situations could affect the outcomes or impacts of an organisation or project. It helps to test the feasibility and desirability of different options or solutions under various circumstances or assumptions. Option B is not a correct answer, as questionnaire is not a technique for resolving conflict and gaining consensus among stakeholders who have different views after individual interviews. Questionnaire is a technique for collecting information from stakeholders by asking them predefined questions in written form. It helps to elicit quantitative or qualitative data from a large number of stakeholders in an efficient and consistent way. Option C is not a correct answer, as observation is not a technique for resolving conflict and gaining consensus among stakeholders who have different views after individual interviews. Observation is a technique for gathering information from stakeholders by watching them perform their tasks or activities in their natural environment. It helps to analyse how stakeholders work in practice and identify their implicit or tacit needs.


Contribute your Thoughts:

Delpha
2 days ago
A workshop is the obvious choice here. Although, I do have to wonder - are we sure these stakeholders can even spell 'consensus'?
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Arletta
7 days ago
Scenario analysis? Really? That sounds like a waste of time. Just get everyone in a room and let them duke it out. May the best stakeholder win!
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Elmira
9 days ago
I think scenario analysis could provide a structured approach to resolving the conflict.
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Osvaldo
9 days ago
Observation might be useful to see how the stakeholders interact in their natural environment, but I don't think it would be enough to resolve the conflict on its own. A workshop is definitely the way to go.
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Mozell
17 days ago
I believe observation could also be useful to understand the conflicting views better.
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Misty
19 days ago
Questionnaire could be a good way to get everyone's views in a more structured format before a workshop. That way, the facilitator can identify the key areas of disagreement ahead of time.
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Omega
9 days ago
A: I think a questionnaire could help gather everyone's views before a workshop.
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Chau
22 days ago
I agree with King, a workshop can help stakeholders discuss and come to a consensus.
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King
1 months ago
I think a workshop would be the best option.
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Artie
1 months ago
I think workshop would be the best option to resolve the conflict and gain consensus. Getting all stakeholders together in a facilitated session would really help them hash out their differences.
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Aleisha
10 hours ago
D: Questionnaires could provide valuable insights, but a workshop seems like the best option.
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Karina
8 days ago
C: Observation could provide valuable insights into how stakeholders interact and behave in the problem situation.
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Reena
14 days ago
C: I think observation might not be as effective in this situation.
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Gilberto
15 days ago
B: Scenario analysis might also be useful to create hypothetical situations and see how stakeholders react.
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Oretha
17 days ago
A: I agree, a workshop would definitely help bring everyone together to discuss and resolve their conflicting views.
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Terrilyn
23 days ago
B: Scenario analysis could also be helpful in understanding different perspectives.
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Lashaunda
24 days ago
A: I agree, a workshop would allow for open discussion and collaboration.
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