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BCS Exam BAPv5 Topic 3 Question 17 Discussion

Actual exam question for BCS's BAPv5 exam
Question #: 17
Topic #: 3
[All BAPv5 Questions]

Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.

The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.

To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?

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Suggested Answer: D

A time based event is one that occurs at a regular or predetermined interval, such as monthly or quarterly. In this scenario, the printing of the monthly payslips is a time based event, as it happens every month. The notification from senior management is not an external or internal event, as it is not triggered by an external or internal stakeholder or situation. Therefore, option D is the correct answer.


Dependency arrows - IBM

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Contribute your Thoughts:

Malcolm
7 hours ago
But wouldn't document analysis and mind maps also be helpful in getting a comprehensive view of the organization?
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Delisa
2 days ago
I agree, interviews can help her understand the concerns directly from the staff and managers.
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Javier
4 days ago
Interviews and rich pictures are definitely the way to go! Get those line managers and staff to open up and really share their concerns.
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Shawn
9 days ago
I think Elizabeth should use interviews and rich pictures first.
upvoted 0 times
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