Customer experience is definitely crucial, but I also think product functionality is important. The user stories should capture both the customer needs and the core capabilities the platform needs to deliver.
I'm leaning towards using a work breakdown structure to get a more detailed view of the tasks involved. That, combined with taking 30% of the total iteration time, could give a solid estimate.
This looks like a good opportunity to apply my knowledge of console programming. I'll carefully consider each option and eliminate the ones that don't seem right.
I'm not entirely sure, but I feel like the answer involves whether it needs a separate controller or not. We covered that in our review, but I'm a bit muddled.
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