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Avixa CTS Exam - Topic 4 Question 14 Discussion

The integrator gets an urgent service call from the client's AV engineer that there is no power indication on the HDMI switcher in the rack. What is the BEST workaround that the integrator can suggest?
D) patch the Input to the output, bypassing the switcher
A) call the manufacturer for support
B) change the power supply of the faulty unit
C) bring in another switcher to replace the broken one

Avixa CTS Exam - Topic 4 Question 14 Discussion

Actual exam question for Avixa's CTS exam
Question #: 14
Topic #: 4
[All CTS Questions]

The integrator gets an urgent service call from the client's AV engineer that there is no power indication on the HDMI switcher in the rack. What is the BEST workaround that the integrator can suggest?

Show Suggested Answer Hide Answer
Suggested Answer: D

The best immediate workaround is to patch the input directly to the output, bypassing the switcher. This allows the system to continue functioning while a more permanent solution is found. It ensures that the client experiences minimal downtime and disruption. Changing the power supply or replacing the switcher are also viable options, but they may take more time and resources. Calling the manufacturer for support can also be part of the solution process, but it doesn't provide an immediate workaround.


by Lon at Oct 24, 2024, 08:20 PM

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Roxanne
10 months ago
Changing the power supply could work too, but takes time.
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Aracelis
10 months ago
Surprised no one mentioned checking the connections first!
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Lovetta
10 months ago
But what if the signal quality drops?
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Leonora
11 months ago
Totally agree, bypassing is smart in a pinch.
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Huey
11 months ago
I’d say option D is the quickest fix!
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Nadine
11 months ago
Bypassing the switcher sounds like a quick fix, but I’m not sure if it would affect the overall signal quality.
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Reuben
11 months ago
I feel like bringing in another switcher is a solid backup plan, but it could be a hassle if we don't have one on hand.
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Alaine
11 months ago
I think changing the power supply could work, but what if it's not just the power supply that's the issue?
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Miriam
12 months ago
I remember we discussed that calling the manufacturer might take too long, so it might not be the best immediate solution.
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Fernanda
12 months ago
I think calling the manufacturer for support is a good first step, but if that doesn't work, then patching the input to the output seems like the best workaround.
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Olive
12 months ago
I'm a bit confused on this one. I'm not sure if changing the power supply or bringing in another switcher is the right approach. I'll need to review the options more closely.
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Jamie
12 months ago
I'm pretty confident the answer is D. Patching the input to the output is the best way to get the system up and running quickly.
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Geraldo
12 months ago
Okay, let's see. Bypassing the switcher seems like the most straightforward workaround, but I want to make sure I'm not missing anything.
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Marnie
12 months ago
Hmm, this seems like a tricky one. I'll need to think it through carefully.
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Lynda
2 years ago
This is a classic case of 'have you tried turning it off and back on again?' I bet a simple power cycle would do the trick! Though option D does sound like a fun way to MacGyver a solution. Where's my duct tape?
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Ivette
2 years ago
D) patch the Input to the output, bypassing the switcher
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Louis
2 years ago
B) change the power supply of the faulty unit
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Bambi
2 years ago
A) call the manufacturer for support
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Omer
2 years ago
Hmm, I'm not sure about option D. Bypassing the switcher entirely could create more problems down the line. I'd recommend option C - bring in a replacement switcher. It may take a bit more time, but it's the most reliable long-term solution.
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Theola
2 years ago
I'd say option B is the way to go. Changing the power supply might be the fix they need, and it's a lot less work than bringing in a whole new switcher. Plus, the client will appreciate you taking the time to actually diagnose and repair the issue.
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Judy
2 years ago
D) patch the Input to the output, bypassing the switcher
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Benton
2 years ago
I agree, changing the power supply seems like the most efficient solution.
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Karl
2 years ago
B) change the power supply of the faulty unit
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Colette
2 years ago
A) call the manufacturer for support
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Gabriele
2 years ago
Definitely go with option D. Patch the input to the output, that's the quickest and easiest way to get the client's system up and running again. No need to wait for manufacturer support or swap out the whole unit.
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Sharika
2 years ago
User 3: Patching the input to the output sounds like the best workaround in this situation.
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Alishia
2 years ago
User 2: Agreed, no need to wait for manufacturer support or replace the whole unit.
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Carlton
2 years ago
User 1: Let's just patch the input to the output, it's the fastest solution.
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Justine
2 years ago
I agree with Kaitlyn, contacting the manufacturer would be the most reliable option.
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Kaitlyn
2 years ago
I think the best workaround is to call the manufacturer for support.
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