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Avixa Exam CTS Topic 1 Question 7 Discussion

Actual exam question for Avixa's CTS exam
Question #: 7
Topic #: 1
[All CTS Questions]

When discussing a proposed audiovisual project with a new customer, it is important for the salesperson to FIRST

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Suggested Answer: C

The amount of air that moves through the credenza is crucial because AV equipment generates heat during operation. Proper ventilation ensures that the equipment does not overheat, which can cause damage and impact performance. Overheating can void warranties as manufacturers typically specify operational temperature ranges and ventilation requirements. Ensuring adequate airflow is a common stipulation in AV equipment warranties. Proper ventilation helps maintain optimal operating conditions, thereby protecting the equipment and upholding warranty terms.


by Arlette at Aug 22, 2024, 11:48 AM

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Carissa
2 months ago
I'm going with C. It's like that old saying, 'Know your audience before you start blasting them with audiovisual equipment.'
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Silva
1 months ago
A: Definitely. Building a strong relationship with the customer from the start is crucial for a successful project.
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Sheridan
1 months ago
B: I agree. It's important to tailor the project to meet the customer's expectations.
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Celeste
1 months ago
A: That's a good point. Understanding the customer's needs and preferences is key.
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Stefanie
2 months ago
D would be a good idea, but I think that should come after you've identified the key stakeholders. Can't have the project manager involved until you know who you need to impress!
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Ressie
2 months ago
B seems like a logical step, but I agree with Luisa that C is the most important first step. You need to know who's calling the shots before you start planning the technical details.
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Laila
9 days ago
Good point. It's important to have a clear understanding of the decision-making process before diving into the project details.
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Julian
25 days ago
That's true, but without knowing the decision-maker, you might end up wasting time on a proposal that gets shot down.
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Vicki
26 days ago
I see your point, but I think B is crucial too. Understanding the budget can help tailor the project to fit their needs.
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Virgina
1 months ago
I think C is the most important first step. You need to know who's calling the shots before you start planning the technical details.
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Luisa
2 months ago
I think C is the correct answer. Identifying the key decision makers and stakeholders is crucial to understanding the client's needs and getting their buy-in for the project.
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Solange
1 months ago
A: Absolutely, getting buy-in from the stakeholders is key to moving forward with the project.
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Glory
1 months ago
B: Yes, it's important to know who has the final say in order to tailor the project to their needs.
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Hermila
2 months ago
A: I agree, identifying the key decision makers is essential for a successful project.
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Sabina
3 months ago
I think conducting a survey of end users to determine the project goals is also crucial. We need to understand what the end users want to achieve with the project.
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Ruthann
3 months ago
I agree with Evan. It's important to get buy-in from the right people before moving forward with the project.
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Evan
3 months ago
I think the first step should be to identify the key decision makers and stakeholders in the client's organization.
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