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Avaya 7497X Exam
Certification Provider: Avaya
Exam Name: Avaya Oceana? Solution Support
Duration: 105 Minutes
Number of questions in our database: 67
Exam Version: Sep. 16, 2023
7497X Exam Official Topics:
- Topic 1: Analyze and troubleshoot end-to-end Voice, Email Webchat and SMS Channels/ Analyze and troubleshoot Avaya Aura? components
- Topic 2: Understand known issues, best practices, and considerations for resolution/ Analyze and troubleshoot the Avaya Oceana core solution
- Topic 3: Perform routine maintenance on an Avaya Oceana solution, backup/restore Avaya Oceana core and the Omnichannel DataStore server
- Topic 4: Apply knowledge of the Avaya Oceana solution components, interfaces, and interactions necessary for solution support
- Topic 5: Use end-to-end email and chat tracing for troubleshooting/ Analyze and troubleshoot Avaya Oceana Workspaces
Free Avaya 7497X Exam Actual Questions
The questions for 7497X were last updated On Sep. 16, 2023
Question #1
Which statement regarding Engagement Designer (ED) workflows in Avaya Oceana solution is true, if you want to avoid launching both old and new flows during processing?
Correct Answer:
A
Question #2
In addition to a description of the problem, which two types of logs are required when escalating a problem to Avaya Support? (Choose two.)
Correct Answer:
C, D
Question #3
Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?
Correct Answer:
C
Question #4
In addition to a description of the problem, which two types of logs are required when escalating a problem to Avaya Support? (Choose two.)
Correct Answer:
C, D
Question #5
Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?
Correct Answer:
C
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