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Avaya Exam 78201X Topic 2 Question 13 Discussion

Actual exam question for Avaya's 78201X exam
Question #: 13
Topic #: 2
[All 78201X Questions]

A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch. How many licenses are required to allow this setup to work?

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Suggested Answer: D

http://www.ipofficeinfo.com/pdf/softconsoleinstall_en.pdf Page: 9

by Silva at Jul 05, 2025, 11:01 PM

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Celeste
5 days ago
I think the answer is D) 4, because only the receptionists need licenses.
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Candra
6 days ago
I'm scratching my head on this one. Is it possible the answer is A) 8? I mean, they've got two receptionists and four back-office employees, so that's six people, and maybe you need an extra license or two for backup or something?
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Lea
8 days ago
Haha, I bet the exam writers are trying to trick us with this one. But I'm confident the answer is C) 2. After all, how many receptionists are there? Two. And that's all you need, right?
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Ettie
21 days ago
I agree with Jillian, we need 8 licenses for this setup to work.
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Alisha
23 days ago
Hmm, I'm going with D) 4. The question says they're using SoftConsole, so I assume it's a concurrent licensing model, and you only need one license per actual user, not per PC.
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Ardella
5 hours ago
Yes, that makes sense. Each actual user needs a license, not each PC.
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Ardella
3 days ago
I think you're right, D) 4 sounds like the correct answer.
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Tasia
24 days ago
I disagree, I believe the answer is B) 6.
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Mona
29 days ago
I think the answer is B) 6. You need two licenses for the receptionists and four for the back-office employees, so that's a total of six licenses.
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Sharika
6 days ago
So, the correct answer is B) 6. That makes sense with the setup described.
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Gertude
7 days ago
Yes, you're right. It would be a total of 6 licenses to cover both the receptionists and back-office employees.
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Lonna
15 days ago
I think the answer is B) 6. You need two licenses for the receptionists and four for the back-office employees, so that's a total of six licenses.
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Jillian
1 months ago
I think the answer is A) 8.
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