Avaya Exam 78201X Topic 2 Question 12 Discussion

Actual exam question for Avaya's 78201X exam

Question #: 12
Topic #: 2

Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

ASystem Status Application (SSA)

BWebLM License Manager

CAvaya IP Office Manager

DAvaya Diagnostic Server (ADS)

Show Suggested Answer

Suggested Answer: A

by Tracey at Jun 17, 2025, 01:34 AM

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Ciara

27 days ago

I'm not sure, but I think C) Avaya IP Office Manager could also be used for collecting diagnostic information. It's a management tool after all.

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Bernadine

29 days ago

I agree with Vernice. D) Avaya Diagnostic Server (ADS) seems like the right tool for escalating technical issues to Avaya support.

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Leatha

1 months ago

WebLM License Manager? Really? I don't think that's going to help much with technical issues. Might as well try asking the coffee machine for support.

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Marica

15 days ago

C) Avaya IP Office Manager

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Stefania

17 days ago

B) WebLM License Manager

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Benedict

19 days ago

A) System Status Application (SSA)

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Vernice

1 months ago

I think the answer is D) Avaya Diagnostic Server (ADS). It makes sense to use a diagnostic server for collecting logs.

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Jame

1 months ago

Haha, I'm sure Avaya IP Office Manager can do a lot, but I don't think it's the right tool for collecting diagnostic info. That's like using a sledgehammer to crack a nut!

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Tina

3 hours ago

I agree, Avaya IP Office Manager might be too much for just collecting diagnostic info.

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Barbra

2 days ago

D) Avaya Diagnostic Server (ADS)

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Carissa

4 days ago

C) Avaya IP Office Manager

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Effie

21 days ago

B) WebLM License Manager

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Denae

22 days ago

A) System Status Application (SSA)

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Gaston

1 months ago

The System Status Application (SSA) is the one I'm most familiar with. It's a great tool for monitoring system status and logs.

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Celestina

28 days ago

I prefer using the Avaya Diagnostic Server for collecting diagnostic information.

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Gertude

1 months ago

I agree, the System Status Application is very user-friendly.

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Gail

2 months ago

I think the Avaya Diagnostic Server (ADS) is the best tool for collecting diagnostic information and logs. It's specifically designed for escalating technical issues to Avaya support.

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Charolette

11 days ago

I have found WebLM License Manager to be very helpful in escalating technical issues to Avaya support.

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Sherita

15 days ago

I prefer using Avaya IP Office Manager for collecting diagnostic information and logs.

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Glynda

18 days ago

I think the System Status Application (SSA) is also a good option for escalating technical issues to Avaya support.

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Cordelia

28 days ago

I agree, the Avaya Diagnostic Server (ADS) is definitely the best tool for collecting diagnostic information.

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